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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 4 Wochen
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 4 Wochen
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Woche
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitUnlock the full potential of your career in the dynamic world of mobile ad tech at adjoe GmbH, a leading platform developing innovative advertising and monetization solutions.As a Client Solutions Lead, you will be responsible for leading and building a Global Customer Service Organization that services both our business partners and our B2C customers. You...
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Director of Client Services
vor 2 Monaten
Hamburg, Hamburg, Deutschland Eprofessional GmbH VollzeitAbout the RoleWe are seeking an experienced Account Director to join our team at Eprofessional GmbH. As a key member of our client services team, you will be responsible for driving business growth and developing strategic partnerships with our clients.Key ResponsibilitiesDevelop and execute business growth strategies to increase revenue and expand client...
Client Solutions Director
vor 2 Monaten
We are seeking a highly experienced and skilled Client Solutions Director to lead and build a Global Customer Service Organization at AppLike Group. As a key member of our management team, you will be responsible for providing exceptional technical support and service to our publisher partners and advertisers.
Key Responsibilities- Manage a team of Technical Account Managers, ensuring the technical onboarding of new app partners and a smooth SDK implementation process.
- Lead a team of B2C support agents, who will provide solutions to mobile gamers with technical issues related to our partners' games.
- Act as a liaison between various stakeholders, teams, and clients to maximize their business goals.
- Evaluate and evolve our service organization based on geographical expansion and service needs arising from growing business with Enterprise clients.
- Ensure a consistent level of knowledge and quality in the execution of your teams.
- Collaborate with the product and technical teams to ensure our platform meets client needs and provides a positive user experience.
- Ensure up-to-date product and technical documentation in alignment with our product team.
- Minimum 3 years of experience in a leadership role within a service organization, preferably in the (mobile) ad tech industry.
- Proven track record of building and managing high-performing teams.
- Strong analytical and problem-solving skills with the ability to work with data – use SQL to query databases, Excel and other analytics tools.
- Ability to build and maintain strong relationships with clients and colleagues.
- Basic Knowledge of HTML and JavaScript or one basic programming or scripting language.
- You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don't work.
- Plus: You are familiar with Java/Kotlin/Swift or have experience building your own apps.
- Plus: Understanding of the mobile ad tech landscape and current best practices.
- Work-Life Package: 2 remote days per week, 30 vacation days, 3 weeks per year of remote work, flexible working hours, dog-friendly kick-ass office in the center of the city.
- Wealth Building: virtual stock options for all our regular employees.
- Relocation Package: Visa & legal support, relocation bonus, reimbursement of German Classes costs and more.
- Happy Belly Package: Monthly company lunch, tons of free snacks and drinks, free breakfast & fresh delicious pastries every Monday.
- Physical & Mental Health Package: In-house gym with personal trainer, various classes like Yoga with expert teachers.
- Activity Package: Regular team and company events, hackathons.
- Education Package: Opportunities to boost your professional development with courses and trainings directly connected to your career goals.
- Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being.