Customer Service Team Leader
vor 4 Wochen
Head of Customer Support
Company Overview
BREADHUNTER e.U., a prominent international executive search firm, specializes in connecting top talent with leading companies across various sectors, including automotive, agriculture, and construction machinery.
Key Responsibilities of the Head of Customer Support
- Execute strategic restructuring initiatives
- Oversee teams across Germany and the BeNeLux region
- Demonstrate a strong customer-centric approach
- Enhance the performance metrics of the internal sales team
- Engage in travel commitments of approximately 15-20%
- Completed vocational training or higher education degree
- Proven experience in technical sales or customer service roles
- Demonstrated leadership experience
- Fluent in German and English; proficiency in additional languages is advantageous
- Background in customer service and call center operations
- Solid technical knowledge and industry insight
- Ability to perform under pressure and find solutions
- Exceptional leadership skills
- Competitive gross annual salary starting from 70,000 €
- Provision of a company vehicle, laptop, and mobile device
- Opportunities for professional advancement
Company Name - BREADHUNTER e.U. - International Executive Search
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