Customer Service Team Leader

vor 4 Wochen


Hannover, Niedersachsen, Deutschland BREADHUNTER e.U. - International Executive Search Vollzeit
Job Overview

Head of Customer Support

Company Overview

BREADHUNTER e.U., a global executive search firm, specializes in connecting top talent with leading organizations across various sectors, including automotive, agriculture, and construction machinery.

Key Responsibilities of the Head of Customer Support
  • Execute strategic restructuring initiatives
  • Oversee teams located in Germany and the BeNeLux region
  • Demonstrate a strong customer-centric approach and service orientation
  • Enhance the performance metrics of the internal sales team
  • Engage in travel approximately 15-20% of the time
Qualifications
  • Completed vocational training or a degree from a university of applied sciences
  • Proven experience in technical sales or customer service roles
  • Demonstrated leadership experience
  • Fluency in German and English; proficiency in additional languages is advantageous
  • Background in customer service and call center operations
  • Technical knowledge and familiarity with the industry
  • Ability to perform under pressure and find solutions
  • Exceptional leadership skills
Compensation and Benefits
  • Starting gross annual salary of 70,000 €
  • Provision of a company vehicle, laptop, and mobile device
  • Opportunities for professional advancement
If you are interested in this opportunity, please submit your resume for consideration. We look forward to discussing your potential fit for this role.

Company Name - BREADHUNTER e.U. - International Executive Search

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