Cadillac Sales Consultant
vor 4 Wochen
Job Overview
This role offers an engaging opportunity for individuals to assist potential electric vehicle buyers and the general public as they navigate their journey in discovering and acquiring their first or next electric vehicle. It fosters a vibrant and dynamic community atmosphere while benefiting from the extensive resources and support of General Motors, including ongoing professional development.
The Sales Consultant is an integral part of a broader team responsible for various operational elements of the sales process, guiding customers and the public through the Experience Center as they explore the comprehensive range of mobility solutions offered by GM. The Sales Consultant will provide insights into GM's products, services, brand, and overall mobility portfolio. By collaborating with local artists, clubs, and businesses, the Sales Consultant will organize events within the Experience Center to engage and attract the community.
As the face of the brand within the local area, the Sales Consultant will represent the business at significant events, networking opportunities, and community gatherings, creating mutually beneficial relationships for both the Sales Consultant and General Motors.
Key Responsibilities:
Deliver prompt and informed guidance to customers: Educate customers on all facets of Cadillac ownership and facilitate sales through test drives, assisting them in selecting the ideal product configuration and purchasing options. Serve as the primary contact for all inquiries related to the Cadillac ownership experience: Acquire a thorough understanding of product features, sales, and service procedures. Reach out to potential buyers through various communication channels, ensuring a high level of courtesy with a customer-centric approach. Meet sales and customer satisfaction objectives aligned with Cadillac's KPIs to achieve strategic business growth milestones. Mentor and coordinate junior staff, interns, and external promotional teams. Organize and prepare customer deliveries in collaboration with the vehicle administration team. Participate in local events to enhance brand visibility and drive sales. Provide support for EU-wide deliveries, events, and pop-up initiatives.Required Qualifications:
Outstanding interpersonal skills, including strong verbal and written communication, empathy, and active listening abilities. Valid driver's license with a clean driving record. 4-6 years of experience in automotive, premium/luxury retail sales, or hospitality. Availability to work weekends; flexibility is essential. Enthusiasm for electric vehicles and GM's/Cadillac's offerings. Proficiency in both German and English languages.About General Motors
Our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion, and we take on the responsibility to lead the transformation that will enhance our world, making it safer and more equitable for everyone.
Commitment to Inclusion
We strive to be the most inclusive organization globally. We believe that each day, we must choose—individually and collectively—to drive meaningful change through our actions and culture. Our Work Appropriately philosophy underpins our commitment to inclusion, offering employees the flexibility to work where they can have the most significant impact on achieving our objectives, depending on role requirements. We aim for every employee, regardless of their background, ethnicity, preferences, or location, to feel a sense of belonging to one General Motors team.
Diversity Commitment
General Motors is dedicated to fostering a workplace free from discrimination, one that genuinely promotes inclusion and belonging. We firmly believe that a diverse workforce cultivates an environment where our employees can thrive and develop superior products for our customers. We appreciate and embrace the variety of experiences people gain through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the essential responsibilities and qualifications and consider applying for positions that align with their skills and capabilities.
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