Aktuelle Jobs im Zusammenhang mit Cadillac City Sales Advisor - Hamburg, Hamburg - General Motors
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Cadillac City Sales Advisor
vor 4 Wochen
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Cadillac Sales and Service Expert
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Cadillac City Sales Advisor
vor 2 Monaten
About the Role
This exciting customer-facing opportunity provides a unique chance to guide potential electric vehicle customers and the general public as they explore and purchase their first or next electric vehicle. As a key member of the sales team, you will be part of a larger team responsible for the operational aspects of the sales process and guiding customers through the Experience Center.
Key Responsibilities
- Provide prompt and knowledgeable advice to customers on all aspects of the Cadillac ownership cycle.
- Advise customers on product features, sales, and service processes, and convert them into sales by conducting test drives and helping them select the right product configuration and purchase option.
- Become the key point of contact for all questions related to the Cadillac ownership cycle.
- Develop a deep understanding of product features, sales, and service processes.
- Contact prospective buyers via all means of communication and provide the highest level of courtesy by applying a customer-centric, quality mindset.
- Achieve sales and customer satisfaction goals in line with Cadillac's KPIs to meet strategic milestones for business growth.
- Mentor, onboard, and coordinate junior levels, interns, and external promoter staff.
- Schedule and prepare customer deliveries in coordination with the vehicle administration team.
- Attend local events to increase brand awareness and grow sales.
- Support EU-wide delivery, event, and pop-up initiatives.
Requirements
- Exceptional people skills, including strong oral and written communication, empathy, and active listening ability.
- Driver's license with a clean record.
- 4-6 years of experience in automotive, premium/luxury retail sales, or hospitality.
- Willingness to work on weekends and flexibility.
- Passion for EVs, GM's/Cadillac's products.
- Fluent in German and English language skills.
About General Motors
Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We strive to be the most inclusive company in the world, embracing the responsibility to lead the change that will make our world better, safer, and more equitable for all.
