Desktop Support Specialist
Vor 2 Tagen
Axiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.
We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate support to end-users within our organization's desktop computing environment.
Key Responsibilities:
- Provide technical support for hardware, software, and operating system issues
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Collaborate with internal teams to ensure seamless support and service delivery
- Develop and maintain knowledge of IT infrastructure, hardware, and software
- Stay up-to-date with industry trends and best practices
Requirements:
- 3-4 years of experience in IT infrastructure field support
- Excellent customer management skills and communication skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Knowledge of IT infrastructure, hardware, and software
Preferred Qualifications:
- CompTIA A+ Certification
- Associate's Degree in Electronics or related field
- Experience with ticketing tools and service management processes
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package
How to Apply:
If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please submit your resume to [insert contact information].
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