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Technical Support Specialist

vor 2 Monaten


Darmstadt, Hessen, Deutschland PEAK-System Technik GmbH Vollzeit
About the Role

We are seeking a highly motivated and skilled Technical Support Specialist to join our team at PEAK-System Technik GmbH in Darmstadt. As a key member of our Support and Sales department, you will be responsible for providing exceptional customer support and technical expertise to our clients.

Key Responsibilities
  • Provide technical support for our hardware and software products, including troubleshooting and resolving issues
  • Assist customers with driver installation and configuration on Windows and Linux platforms
  • Support customers in implementing our software APIs and integrating our CAN analysis tools
  • Provide application support for our CAN analysis tools
  • Assist in sales and marketing efforts
Requirements
  • Completed education in a field related to information technology, electronics, or a related field
  • Strong knowledge of Microsoft Windows, Linux, Visual Studio, and GCC (C/C++/C#)
  • Excellent English language skills, both written and spoken
  • Basic knowledge of electronics and electronics principles is a plus
Personal Qualities
  • Self-motivated and proactive approach to work
  • Excellent communication and interpersonal skills
  • Customer-focused service attitude
  • Team player with a collaborative mindset
What We Offer

We offer a secure, long-term employment opportunity in a dynamic and innovative company. Our flat hierarchy, flexible working hours, and short communication channels make us an attractive employer. We provide a wide range of tasks, opportunities for professional development, and new challenges to keep you engaged and motivated.