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    Axiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional IT services and solutions that meet the evolving needs of our clients.We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will...


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    Axiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional IT services and solutions that meet the evolving needs of our clients.We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will...


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Desktop Support Specialist

vor 2 Monaten


Darmstadt, Hessen, Deutschland Axiom Technologies Vollzeit
About the Role

Axiom Technologies, a leading global IT services partner, is seeking a skilled and experienced Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and accurate assistance to end-users within our organization's desktop computing environment.

Key Responsibilities
  • Provide on-site and on-call support for desktop computing environment issues
  • Troubleshoot hardware, software, and operating system problems
  • Install and configure hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of support activities
Requirements
  • 3-4 years of experience in IT infrastructure field support
  • Strong knowledge of hardware, software, and operating systems
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Basic knowledge of enterprise LAN, WAN, and server setups
Preferred Qualifications
  • CompTIA A+ Certification
  • Associate's Degree in Electronics or related field
  • Experience with ticketing tools and service management processes
What We Offer

Axiom Technologies offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.