Director of Client Engagement

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland Infosys Vollzeit

Position – Director of Client Engagement (Technology Sector)

Focus Area – Sales and Client Relationship Management (80% Account Growth)

Location – Germany

At Infosys, we are committed to achieving carbon neutrality well ahead of the 2050 target established by the Paris Agreement.

We are proud to be recognized as the 3rd best company on Forbes' 'World's Best Regarded Companies' List.

The corporate environment is ever-evolving, presenting a wealth of opportunities. Our success at Infosys is driven by a vibrant culture that fosters innovation and empowers individuals to realize their full potential.

Are you seeking a new opportunity? Do you aspire to collaborate with top-tier talent in the industry? Are you ready to join a company dedicated to making a significant impact on businesses, communities, and the world? If so, we invite you to consider joining our expanding team.

We are in search of Global Innovators to Help Shape the Future of Enterprises

Our team at Infosys in Europe is rapidly expanding, and we are eager to welcome a Director of Client Engagement who is passionate about their work, excels in their field, and is enthusiastic about contributing to our journey. We seek skilled professionals to join our Telecom division, where we have set ambitious goals to enhance our presence in Europe as a key partner for Telecom accounts. To achieve these objectives, we are leveraging our industry-leading solutions to assist our clients in differentiating themselves in the marketplace. We are looking for an individual who can solidify our business development strategy and execute it effectively to meet our targets.

Key Responsibilities:

  • As a Director of Client Engagement, you will play a crucial role in various stages of the sales process, focusing heavily on Client Relationship Management and business development (80% Account Growth).
  • Develop comprehensive sales strategies, pursuit plans, and business pipelines, ensuring successful conversion of opportunities in collaboration with leadership to meet targets.
  • Manage client relationships, engaging with key personnel and executives within client organizations, while understanding their organizational culture.
  • Present compelling solutions to clients and influence decision-makers to award business based on our capabilities and proven track record.
  • Conduct thorough research and competitor analysis to formulate strategies that lead to favorable outcomes.
  • Possess expert knowledge of Master Service Agreements (MSAs) and other contractual processes, understanding their interdependencies with various business aspects.
  • Facilitate client presentations, workshops, and drive pricing strategies, including gain share models and alternative sourcing approaches.
  • Provide essential insights for establishing alliances with relevant product and service vendors.

Qualifications:

  • Proven track record in cultivating business solutions and managing client relationships within the Hi-Tech sector.
  • Strong expertise in Business Development (focusing on existing accounts), Relationship Management, and Account Management.
  • Demonstrated experience in Account Management, successfully growing existing client accounts.
  • Experience in engaging and building relationships with C-level and senior client contacts.
  • Solid understanding of the Global Delivery Model and the IT services industry.
  • Experience selling to Hi-Tech customers and organizations, particularly in CIO and Product R&D roles, is preferred.
  • Desirable experience in managing large, multi-location consulting engagement teams.
  • Hands-on experience in proposal development and leading proposal presentations.
  • Exceptional leadership, interpersonal, communication, and presentation skills.
  • Diverse experience in IT and business consulting engagements.
  • Experience working with clients in Germany is preferred.

About Infosys

Infosys is a global leader in next-generation digital services and consulting, enabling clients in over 50 countries to navigate their digital transformation journeys. With more than four decades of experience in managing the systems and operations of global enterprises, we expertly guide our clients through their digital evolution. We achieve this by empowering enterprises with an AI-driven core that prioritizes change execution. Additionally, we enable businesses to adopt agile digital practices at scale, delivering exceptional performance and customer satisfaction. Our continuous learning agenda fosters ongoing improvement by building and transferring digital skills, expertise, and innovative ideas from our ecosystem.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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