Customer Support Specialist

vor 2 Wochen

Bochum, Nordrhein-Westfalen, Deutschland ADN – Advanced Digital Network Distribution GmbH Vollzeit
Job Description:

We are seeking a dedicated and detail-oriented individual to join our E-commerce Team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional support to our clients using the ADN Cloud Marketplace.

Your key responsibilities will include:

  • Assisting clients with inquiries related to processes and operations
  • Handling tasks such as product and data maintenance to ensure a seamless shopping experience for our customers
  • Communicating with partner companies of ADN to resolve issues and provide support

Requirements:

  • Proficiency in German and English
  • Familiarity with web-based applications
  • Excellent customer communication skills
  • Experience with E-commerce systems

Why Choose ADN?

At ADN, we offer a dynamic and supportive work environment that fosters growth and development. Our benefits include:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Positive and inclusive work environment
  • Employee referral program
  • Training and development programs

About ADN:

ADN is a leading technology provider for IT Resellers in the DACH region, specializing in Indirect Cloud Services. With over 25 years of experience, we are committed to digital innovation and tailored solutions for our partners.

We pride ourselves on being a reliable and agile service provider that understands the needs of IT professionals. Our mission is to simplify the adoption of cloud technologies, provide market-leading solutions, and foster development and growth in the IT sector.

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