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    {"h1": "Customer Service Representative", "h2": "Job Description", "p": "Wir suchen eine/n engagierte/n Mitarbeiter/in im Bereich Customer Service, Verkaufsabwicklung und Logistik (m/w/d).", "ul": [{"li": "Betreuung und Beratung unserer nationalen sowie internationalen Kunden per Telefon und E-Mail"}, {"li": "Bearbeitung und Abwicklung von Bestellungen und...

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Customer Service Representative

vor 2 Monaten

Hamburg, Hamburg, Deutschland Hamburger Feuerkasse Versicherungs-AG Vollzeit
Join Our Team at Hamburger Feuerkasse Versicherungs-AG

We are a leading insurance company in Hamburg, and we are looking for a talented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide personalized customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our sales team to identify new business opportunities and develop strategies to increase sales.
  • Collaborate with our underwriting team to ensure accurate and efficient processing of client applications.
  • Stay up-to-date with industry trends and developments, and provide recommendations for improving our services and products.
Requirements:
  • High school diploma or equivalent required; degree in business or a related field preferred.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Proficiency in Microsoft Office and other software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.