B2B Customer Support Specialist

vor 4 Wochen


Köln, Nordrhein-Westfalen, Deutschland ARTUS AG Vollzeit
Job Overview: B2B Customer Support Specialist

About ARTUS AG

ARTUS AG has been a pioneer in delivering innovative insurance and advisory services since its inception. With a dedicated workforce of 400 professionals, we pride ourselves on providing customized solutions to our clientele across Germany and Switzerland. Our organizational culture emphasizes collaboration, support, and mutual trust, ensuring a fulfilling work environment.

Benefits of Working with Us:
  • Flexible Work Arrangements: Tailor your working hours and enjoy the option to work remotely.
  • Professional Development: Gain access to the ARTUS Academy along with various external training programs.
  • Comprehensive Benefits: Enjoy retirement plans, financial incentives, and health coverage.
  • Wellness Programs: Benefit from gym memberships and bike leasing options.
  • Exclusive Discounts: Utilize our Corporate Benefits portal for various discounts.
  • Team Engagement: Participate in regular team-building events.
  • Modern Work Environment: Work in a contemporary office setting with excellent transport links.
Your Responsibilities:
  • Serve as the primary contact for clients, offering comprehensive support in insurance-related inquiries.
  • Perform risk assessments and oversee contract management.
  • Provide recommendations and efficiently manage claims processes.
  • Work closely with the sales team during client interactions.
  • Maintain effective communication with clients and insurance partners.
Qualifications Required:
  • A degree in Insurance, Finance, or a related field.
  • Exceptional negotiation and communication abilities.
  • A strong customer-centric approach.


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