B2B Customer Support Specialist
vor 4 Wochen
About ARTUS AG
ARTUS AG has been a pioneer in delivering innovative insurance and advisory services since its inception. With a dedicated workforce of 400 professionals, we pride ourselves on providing customized solutions to our clientele across Germany and Switzerland. Our organizational culture emphasizes collaboration, support, and mutual trust, ensuring a fulfilling work environment.
Benefits of Working with Us:- Flexible Work Arrangements: Tailor your working hours and enjoy the option to work remotely.
- Professional Development: Gain access to the ARTUS Academy along with various external training programs.
- Comprehensive Benefits: Enjoy retirement plans, financial incentives, and health coverage.
- Wellness Programs: Benefit from gym memberships and bike leasing options.
- Exclusive Discounts: Utilize our Corporate Benefits portal for various discounts.
- Team Engagement: Participate in regular team-building events.
- Modern Work Environment: Work in a contemporary office setting with excellent transport links.
- Serve as the primary contact for clients, offering comprehensive support in insurance-related inquiries.
- Perform risk assessments and oversee contract management.
- Provide recommendations and efficiently manage claims processes.
- Work closely with the sales team during client interactions.
- Maintain effective communication with clients and insurance partners.
- A degree in Insurance, Finance, or a related field.
- Exceptional negotiation and communication abilities.
- A strong customer-centric approach.
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