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Technical Support Specialist

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland Trusted Shops AG Vollzeit

Role Overview

As a Technical Support Specialist at Trusted Shops AG, you will be responsible for providing expert technical support to our B2B customers. This involves working closely with customers to ensure they efficiently integrate our products into their online stores.

Key Responsibilities

  • Providing technical support in English, Dutch, and German to customers
  • Assisting with the functionality and integration of our products in various shop software systems
  • Advising customers on simple code adjustments and helping them optimize their online shops with our features
  • Collaborating with cross-functional teams to resolve customer issues

Requirements

  • Strong technical knowledge and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
  • Willingness to learn and adapt to new technologies

What We Offer

At Trusted Shops AG, we offer a dynamic and supportive work environment that fosters growth and development. If you are passionate about web technologies and enjoy problem-solving, we encourage you to apply for this exciting opportunity.