Aktuelle Jobs im Zusammenhang mit Senior Associate, Client Service Specialist - Frankfurt am Main, Hessen - THE BANK OF NEW YORK MELLON CORPORATION


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Senior Associate, Client Service Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION Vollzeit

Job Summary

We are seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.

About the Role

In this role, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will serve as the main contact for day-to-day client inquiries and manage different types of investigations, including resolutions on specific products such as payment, trade, or any other BNY Mellon product/service issues.

Key Responsibilities

  • Servicing clients with multiple countries and languages.
  • Managing day-to-day client inquiries and investigations.
  • Providing functional support to internal clients, including data collection and preparing reports for AML/KYC compliance information on clients.
  • Providing day-to-day servicing support to BNY Mellon Treasury Services Relationship Management and maintaining positive client experience.

Requirements

  • Direct client-facing experience within financial services.
  • Experience of correspondent banking or understanding of the payments product and life cycle.
  • Experience of discussing client digital solutions to clients.
  • Experience of working in a global team.
  • Fluent in German and English.

About BNY Mellon

BNY Mellon is a leading global financial services company that provides investment management, risk management, and securities servicing to institutions and individuals. We are committed to diversity and inclusion and offer a range of benefits and programs to support our employees' well-being and career development.