Senior Associate, Treasury Services Client Service Specialist

vor 1 Monat


Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION Vollzeit

Unlock Your Potential in Treasury Services

BNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.

About the Role

As a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will serve as the main contact for day-to-day client inquiries and manage different types of investigations, including resolutions on specific products such as payment, trade, or any other BNY Mellon product/service issues.

Key Responsibilities

  • Servicing clients with multiple countries and languages
  • Managing client inquiries and investigations
  • Providing functional support to internal clients, including data collection and preparing reports for AML/KYC compliance information on clients
  • Maintaining positive client experience for existing and potential new clients

Requirements

We are seeking a candidate with direct client-facing experience within financial services, experience of correspondent banking or understanding of the payments product and life cycle, experience of discussing client digital solutions to clients, experience of working in a global team, and fluency in German and English.

About BNY Mellon

BNY Mellon is a leading global financial services company with a rich history and industry firsts. We are committed to empowering our employees to grow, take risks, experiment, and be themselves. Our culture is built on a strong foundation of excellence, and we offer highly competitive compensation, benefits, and wellbeing programs.



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