Senior Associate, Treasury Services Client Service Specialist
vor 2 Monaten
Unlock Your Potential in Treasury Services
BNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.
About the Role
As a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and languages. You will serve as the main contact for day-to-day client inquiries and manage different types of investigations, including resolutions on specific products such as payment, trade, or any other BNY Mellon product/service issues.
Key Responsibilities
- Servicing clients with multiple countries and languages
- Managing client inquiries and investigations
- Providing functional support to internal clients, including data collection and preparing reports for AML/KYC compliance information on clients
- Maintaining positive client experience for existing and potential new clients
Requirements
- Direct client-facing experience within financial services
- Experience of correspondent banking or understanding of the payments product and life cycle
- Experience of discussing client digital solutions to clients
- Experience of working in a global team
- Fluent in German and English
About BNY Mellon
BNY Mellon is a leading global financial services company with a rich history and industry firsts. We offer a culture that empowers you to grow, take risks, experiment, and be yourself. Our inclusive culture has earned us numerous awards, including Fortune World's Most Admired Companies & Top for Diversity and Inclusion, Bloomberg's Gender Equality Index (GEI), and more.
Our Benefits
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
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Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
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Frankfurt am Main, Hessen, Deutschland THE BANK OF NEW YORK MELLON CORPORATION VollzeitUnlock Your Potential in Treasury ServicesBNY Mellon is seeking a highly skilled Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Frankfurt, Germany.About the RoleAs a Senior Associate, you will be responsible for servicing clients across different market segments and/or regions with multiple countries and...
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