Customer Experience Project Support
vor 3 Wochen
Shape Customer Journeys at Sky Deutschland GmbH
As a Working Student in Customer Experience, you'll play a vital role in enhancing the customer experience for Sky Deutschland GmbH. You'll contribute to exciting projects and product tests, gaining valuable insights into how we continuously optimize our offerings.
- Contribute to Project Success: Support the implementation of customer experience projects and product tests (business trials), ensuring smooth execution and valuable data collection.
- Drive Customer-Centric Innovation: Gain firsthand experience in evaluating customer insights and contributing to process and product optimizations that directly impact our customers' journeys.
- Collaborate Across Teams: Work closely with the market research department and agile product development teams, acting as a key liaison between these crucial areas.
- Champion Customer Feedback: Support the recruitment, briefing, implementation, and follow-up of business trials, ensuring customer voices are heard and incorporated into our strategies.
Your Profile:
- Enrolled in a degree program in economics, media management, business informatics, social sciences, or a comparable field (ideally a Bachelor's degree from the 3rd semester).
- Structured and independent working style with a strong customer-oriented mindset.
- Technical affinity and enjoyment of cross-functional collaboration with diverse teams.
- Proficiency in MS Office, particularly PowerPoint and Excel.
- Excellent English language skills.
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