Customer Experience Project Support

vor 3 Wochen


Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit

Shape Customer Journeys at Sky Deutschland GmbH

As a Working Student in Customer Experience, you'll play a vital role in enhancing the customer experience for Sky Deutschland GmbH. You'll contribute to exciting projects and product tests, gaining valuable insights into how we continuously optimize our offerings.

  • Contribute to Project Success: Support the implementation of customer experience projects and product tests (business trials), ensuring smooth execution and valuable data collection.
  • Drive Customer-Centric Innovation: Gain firsthand experience in evaluating customer insights and contributing to process and product optimizations that directly impact our customers' journeys.
  • Collaborate Across Teams: Work closely with the market research department and agile product development teams, acting as a key liaison between these crucial areas.
  • Champion Customer Feedback: Support the recruitment, briefing, implementation, and follow-up of business trials, ensuring customer voices are heard and incorporated into our strategies.

Your Profile:

  • Enrolled in a degree program in economics, media management, business informatics, social sciences, or a comparable field (ideally a Bachelor's degree from the 3rd semester).
  • Structured and independent working style with a strong customer-oriented mindset.
  • Technical affinity and enjoyment of cross-functional collaboration with diverse teams.
  • Proficiency in MS Office, particularly PowerPoint and Excel.
  • Excellent English language skills.

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