Aktuelle Jobs im Zusammenhang mit Employee After Sales Service Specialist - Roding, Bayern - MB Automation GmbH & Co. KG
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Security Manager
vor 3 Wochen
Roding, Bayern, Deutschland MB Automation GmbH & Co. KG VollzeitJob Summary: We are seeking a highly skilled Security Manager to join our team at MB Automation GmbH & Co. KG. As a key member of our organization, you will be responsible for implementing and maintaining our safety measures, ensuring compliance with company requirements, and providing training to employees, contractors, and guests.Key Responsibilities: •...
Employee After Sales Service Specialist
vor 2 Monaten
About the Role:
We are seeking a highly skilled and experienced Employee After Sales Service Specialist to join our team at MB Automation GmbH & Co. KG. As a key member of our after sales service team, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our service production.
Key Responsibilities:
- Customer Communication: Active communication with international customers to resolve any issues or concerns related to after sales service.
- Interface Management: Interface between customers, sales, order management, and technology teams to ensure seamless coordination and effective problem-solving.
- Tender Management: Work on international tenders and feasibility assessments to identify new business opportunities and optimize service production.
- Service Offer Processing: Independent processing of service and maintenance offers, including commercial and technical clarification, to ensure accurate and timely delivery.
- Spare Parts Quotations: Creation and processing of spare parts quotations to meet customer needs and optimize service production.
- Customer Support: Providing customer support during customer visits, both internal and external, to ensure customer satisfaction and loyalty.
- Business Development: Driving forward the day-to-day business and implementing projects to optimize and expand sales of service production.
About You:
We are looking for a highly motivated and experienced professional with a strong background in industrial engineering or a comparable field. Your profile should include:
- Education: Completed studies in industrial engineering or a comparable field, with professional experience and further training as a business economist.
- Technical Understanding: Basic technical understanding is desirable, but not essential.
- Customer Experience: Experience in dealing with customers and providing exceptional customer support.
- Technical Skills: Very good knowledge of MS Office and SAP, with the ability to learn and adapt to new systems.
- Teamwork and Communication: High ability to work in a team, willingness to achieve goals, and find solutions, with excellent written and spoken German and English skills.
About Us:
At MB Automation GmbH & Co. KG, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits package includes:
- Additional Financial Benefits: Attractive additional financial benefits, such as vacation pay and health bonus.
- Pension Scheme and Income Protection: Allowance for company pension scheme and income protection.
- Training and Development: Individual support from the Mühlbauer Academy with internal and external training measures.
- Employee Events: Employee events, such as Christmas party, visit to a folk festival, and barbecue.
- International Opportunities: International working environment, with opportunities for temporary assignments abroad.
- Company Benefits: Reasonably priced meals in the company canteen, company gym free of charge for employees.
Language: German and English
