Quality Manager Customer Service Specialist
vor 2 Wochen
We are looking for a highly motivated and experienced Quality Manager Customer Service to join our team at Europcar Mobility Group Germany. As a Quality Manager Customer Service, you will be responsible for ensuring that our customer service operations meet the highest standards of quality and excellence.
About the RoleThe Quality Manager Customer Service will be responsible for:
- Developing and implementing quality management systems to ensure that customer service operations meet the highest standards of quality and excellence.
- Conducting regular audits and assessments to identify areas for improvement and implementing corrective actions.
- Collaborating with cross-functional teams to ensure that customer service operations are aligned with business objectives.
- Providing training and coaching to customer service staff to ensure that they have the skills and knowledge required to deliver high-quality customer service.
- Analyzing customer feedback and complaints to identify trends and areas for improvement.
To be successful as a Quality Manager Customer Service, you will need:
- A degree in a relevant field such as business, quality management, or customer service.
- At least 3 years of experience in a quality management or customer service role.
- Excellent communication and interpersonal skills.
- Ability to analyze data and identify trends.
- Ability to work independently and as part of a team.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Quality Manager Customer Service looking for a new challenge, please submit your application today.
-
Customer Service Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
-
Customer Service Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
-
Customer Service Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
-
Customer Service Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
-
Customer Service Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Vestas VollzeitAbout the RoleVestas is seeking a highly skilled Customer Manager to join our team in the Offshore Service Operations organisation. As a Customer Manager, you will be responsible for ensuring a fantastic customer experience when receiving services from Vestas under a service agreement.Key ResponsibilitiesBuilding and maintaining great customer relationships...
-
Customer Service Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Vestas VollzeitAbout the RoleVestas is seeking a highly skilled Customer Manager to join our team in the Offshore Service Operations organisation. As a Customer Manager, you will be responsible for ensuring a fantastic customer experience when receiving services from Vestas under a service agreement.Key ResponsibilitiesBuilding and maintaining great customer relationships...
-
Customer Service Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Vestas VollzeitAbout the RoleVestas is seeking a highly skilled Customer Service Manager to join our team in the Offshore Service Operations organisation. As a key member of the Customer Management team, you will be responsible for ensuring a fantastic customer experience when receiving services from Vestas under a service agreement.Key ResponsibilitiesBuilding and...
-
Customer Service Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Vestas VollzeitAbout the RoleVestas is seeking a highly skilled Customer Service Manager to join our team in the Offshore Service Operations organisation. As a key member of the Customer Management team, you will be responsible for ensuring a fantastic customer experience when receiving services from Vestas under a service agreement.Key ResponsibilitiesBuilding and...
-
Quality Manager for Marine Service
vor 3 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine service projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO...
-
Quality Manager for Marine Service
vor 3 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine service projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO...
-
Quality Manager
Vor 2 Tagen
Hamburg, Hamburg, Deutschland Safran Helicopter Engines VollzeitJob Title: Quality ManagerJob Summary:We are seeking a highly skilled Quality Manager to join our team at Safran Helicopter Engines Germany GmbH. As a Quality Manager, you will be responsible for developing and implementing our Quality Strategy, maintaining and expanding our regulatory, customer, and internationally recognized Quality Management System...
-
Quality Manager
Vor 2 Tagen
Hamburg, Hamburg, Deutschland Safran Helicopter Engines VollzeitJob Title: Quality ManagerJob Summary:We are seeking a highly skilled Quality Manager to join our team at Safran Helicopter Engines Germany GmbH. As a Quality Manager, you will be responsible for developing and implementing our Quality Strategy, maintaining and expanding our regulatory, customer, and internationally recognized Quality Management System...
-
Quality Manager for Marine Service
vor 2 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine service projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO...
-
Quality Manager for Marine Service
vor 2 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine service projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO...
-
Quality Assurance Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland STRATO Personal GmbH VollzeitSTRATO Personal GmbH is seeking a highly skilled Quality Assurance Specialist to join our team. As a Non Conformance Manager, you will be responsible for managing quality related supplier discrepancy reports and claims. Your tasks will include managing Customer claims E2E in the scope of Spare Parts/Aftersales market, supporting the resolution of operational...
-
Quality Assurance Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland STRATO Personal GmbH VollzeitSTRATO Personal GmbH is seeking a highly skilled Quality Assurance Specialist to join our team. As a Non Conformance Manager, you will be responsible for managing quality related supplier discrepancy reports and claims. Your tasks will include managing Customer claims E2E in the scope of Spare Parts/Aftersales market, supporting the resolution of operational...
-
Quality Manager for Marine Service
vor 2 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO 10005/10006,...
-
Quality Manager for Marine Service
vor 2 Wochen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO 10005/10006,...
-
Quality Manager for Marine Service
Vor 6 Tagen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO 10005/10006,...
-
Quality Manager for Marine Service
Vor 6 Tagen
Hamburg, Hamburg, Deutschland Siemens Energy VollzeitAbout the RoleQuality Manager for Marine ServiceWe are seeking a highly skilled Quality Manager to join our Marine Service Team in Hamburg, Germany. As a Quality Manager, you will play a key role in ensuring the highest quality standards are met in our marine projects.Key ResponsibilitiesDevelop and implement quality plans according to ISO 10005/10006,...