Client Services Support Manager
vor 4 Wochen
Position Overview
Job Title: Sales Support Manager
Employment Type: Permanent
Reporting To: Head of Wholesale Business Development
Location: Frankfurt, Germany
At abrdn, our mission is to empower our clients to become more effective investors.
We are trusted globally to identify investment opportunities that align with our clients' goals. Our advanced technology and insights enable informed decision-making, while our strategic partnerships enhance our expertise. By promoting responsible investing, we contribute to a better world.
The team focuses on business development with wholesale clients and prospects in Germany and Austria, including banks, family offices, insurance companies, and fund managers. With a total of 33 billion EUR managed for these clients, we are among the largest non-domestic asset managers in the region. You will play a vital role in a growing department dedicated to distribution.
Role Responsibilities:
- Delivering administrative and sales support to facilitate the sales team's pursuit of new business opportunities.
- Coordinating meetings and managing schedules.
- Preparing detailed reports and analyses.
- Organizing presentations for client meetings.
- Handling both proactive and reactive client communications.
- Maintaining client lists for various events and occasions.
- Creating meeting agendas.
- Assisting in the organization of business development events in collaboration with the marketing team.
- Providing client service by distributing standard information such as factsheets.
- Responding to standard client inquiries via email.
- Collaborating with departments such as Legal and Investment Teams.
- Performing general administrative tasks, including travel arrangements and expense management.
- Proofreading documents and presentations.
- Managing Salesforce requests for RFPs, presentations, and statements.
- Overseeing budget control and maintenance.
Candidate Profile:
The ideal candidate will possess the following qualifications:
- Proficiency in MS Teams or similar video conferencing tools.
- Strong knowledge of MS Office applications, particularly Excel, Word, and PowerPoint.
- A collaborative team player.
- Ability to persuade and influence others.
- Fluency in both English and German.
- Meticulous attention to detail.
- Results-oriented mindset.
- Strong customer service orientation.
- Excellent communication and interpersonal skills.
Additional skills that would enhance your candidacy include:
- Familiarity with CRM systems, particularly Salesforce.
- Understanding of product and market dynamics.
This role offers the chance to work within a supportive team environment characterized by low hierarchical structures, providing exposure to a diverse range of asset classes in an international setting.
Qualifications and Experience:
- Experience in the financial services sector.
- Understanding of financial markets and fund products.
- Strong organizational capabilities.
- Excellent communication skills in both German and English.
- High motivation to provide ongoing support to business development managers.
- Basic experience in organizing client and prospect events.
- Proficiency in MS Office.
Language Requirements:
Fluency in German and English is essential.
Inclusive Work Environment:
At abrdn, we embrace a blended working approach that combines the advantages of in-person collaboration with the flexibility of remote work, allowing colleagues to find a balance that suits their roles and responsibilities.
-
Business Client Services Manager
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleWe are seeking a highly motivated Business Client Services Manager to join our Business Client Advisory Services team at 360T. The team's mission is to provide exceptional client experiences by delivering valuable business support to external and internal stakeholders, contributing to the overall success of the company.As a Business Client...
-
Business Client Services Manager
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleWe are seeking a highly motivated Business Client Services Manager to join our Business Client Advisory Services team at 360T. The team's mission is to provide exceptional client experiences by delivering valuable business support to external and internal stakeholders, contributing to the overall success of the company.As a Business Client...
-
Client Services Technical Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitYour Responsibilities As a pivotal member of the Technical Client Advisory Services Team, you will report directly to the Head of Technical Client Advisory Services. In the role of Technical Client Services Manager, you will collaborate within a global team, providing support to clients throughout their journey with 360T, serving as both first and second...
-
Client Services Technical Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitYour Responsibilities As a pivotal member of the Technical Client Advisory Services Team, you will report directly to the Head of Technical Client Advisory Services. In your role as a Technical Client Services Manager, you will collaborate within a global team, providing support to clients throughout their journey with 360T, serving as both first and second...
-
Business Client Services Manager
vor 9 Stunden
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleWe are seeking a highly motivated Business Client Services Manager to join our Business Client Advisory Services team. The team's mission is to deliver exceptional client experiences by providing valuable business support to external and internal stakeholders, contributing to the company's overall success. As a Business Client Services Manager,...
-
Business Client Services Manager
vor 9 Stunden
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleWe are seeking a highly motivated Business Client Services Manager to join our Business Client Advisory Services team. The team's mission is to deliver exceptional client experiences by providing valuable business support to external and internal stakeholders, contributing to the company's overall success. As a Business Client Services Manager,...
-
Client Services Technical Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitYour Responsibilities As a key member of the Technical Client Advisory Services Team, you will report directly to the Head of Technical Client Advisory Services. In the role of Technical Client Services Manager, you will collaborate within a global team, assisting clients throughout their journey with 360T, serving as both first and second level support....
-
Client Support Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland abrdn VollzeitJob OverviewPosition: Sales Support ManagerEmployment Type: PermanentReporting to: Head of Wholesale Business DevelopmentLocation: Frankfurt, GermanyAt abrdn, our mission is to empower our clients to become more effective investors.Clients globally rely on us to identify investment opportunities that align with their goals. Our innovative technology and...
-
Client Services Technical Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitYour Responsibilities As a member of the Technical Client Advisory Services Team, you will report directly to the Head of Technical Client Advisory Services. In this role, you will collaborate within a global team, providing support to clients throughout their engagement with 360T, serving as both first and second level support. You will encounter a diverse...
-
Client Relations Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland SlidePresenter GmbH VollzeitClient Support Manager (m/w/d)About the CompanyWe are the leading enterprise video platform specializing in Employee Driven Content.Role OverviewThe Client Support Manager will be responsible for overseeing customer interactions and ensuring a high level of satisfaction. This role involves:Managing Client Relationships: Develop and maintain strong...
-
Client Support Operations Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland abrdn VollzeitPosition OverviewTitle: Sales Support ManagerType: Permanent RoleReporting To: Head of Wholesale Business DevelopmentLocation: Frankfurt, GermanyAt abrdn, our mission is to empower our clients to become more effective investors.We are trusted globally to identify investment opportunities that align with our clients' goals. Our advanced technology and...
-
Business Client Services Manager
Vor 7 Tagen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleThe Business Client Advisory Services Team at 360T is dedicated to delivering exceptional client experiences by providing valuable business support to external and internal stakeholders. As a key member of this team, you will be responsible for ensuring a seamless onboarding process for new clients, managing and resolving client requests, and...
-
Client Services Coordinator
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland dentsu VollzeitThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day-to-day activities running smoothly.Key Responsibilities:Collaborate with colleagues and local markets across Dentsu to meet client service needs.Coordinate activities to ensure projects and plans deliver against objectives and on...
-
Client Services Coordinator
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland dentsu VollzeitThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day-to-day activities running smoothly.Key Responsibilities:Collaborate with colleagues and local markets across Dentsu to meet client service needs.Coordinate activities to ensure projects and plans deliver against objectives and on...
-
Business Client Services Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleThe Business Client Advisory Services Team at 360T is dedicated to delivering exceptional client experiences by providing valuable business support to external and internal stakeholders. As a key member of this team, you will be responsible for ensuring a seamless onboarding process for new clients, managing and resolving client requests, and...
-
Business Client Services Manager
Vor 5 Tagen
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleThe Business Client Advisory Services Team at 360T is dedicated to delivering exceptional client experiences by providing valuable business support to external and internal stakeholders. As a key member of this team, you will be responsible for ensuring a seamless onboarding process for new clients, managing and resolving client requests, and...
-
Business Client Services Manager
vor 6 Stunden
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleThe Business Client Advisory Services Team at 360T is dedicated to delivering exceptional client experiences by providing valuable business support to external and internal stakeholders. As a key member of this team, you will be responsible for ensuring a seamless onboarding process for new clients, managing and resolving client requests, and...
-
Business Client Services Manager
vor 6 Stunden
Frankfurt am Main, Hessen, Deutschland 360T VollzeitAbout the RoleThe Business Client Advisory Services Team at 360T is dedicated to delivering exceptional client experiences by providing valuable business support to external and internal stakeholders. As a key member of this team, you will be responsible for ensuring a seamless onboarding process for new clients, managing and resolving client requests, and...
-
Client Support Operations Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland abrdn VollzeitPosition OverviewTitle: Sales Support ManagerType: Permanent RoleReporting To: Head of Wholesale Business Development, Germany & AustriaLocation: Frankfurt, GermanyAt abrdn, our mission is to empower our clients to become more effective investors.We are trusted globally to identify investment opportunities that align with our clients' goals. Our advanced...
-
Client Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland INSITE-Interventions GmbH VollzeitPosition: Gesundheitslotse im Versorgungsmanagement (m/w/d)Company: INSITE-Interventions GmbHOverview:In the realm of healthcare management, our team at INSITE is dedicated to assisting clients in navigating the complexities of the health service landscape. As a Client Support Specialist, you will play a crucial role in ensuring that our clients receive...
