Technical Support Analyst
vor 4 Wochen
Are you ready to embark on a rewarding career in the IT sector? We invite you to become a part of our team as an IT Specialist within the Control Center & 1st-Level-Support at a leading international airport.
Key Responsibilities:
- Oversee system events to guarantee the seamless functionality of all IT infrastructures.
- Deliver first-line support for IT systems via the Service Desk.
- Execute routine system operations and verify redundancies.
- Investigate and resolve incidents while monitoring and escalating issues as necessary.
- Collaborate with specialized IT teams, coordinate with external service providers, and engage in project contributions.
Qualifications:
- Bachelor's degree in IT or a related discipline, coupled with substantial experience.
- Familiarity with the contemporary IT landscape, including Windows, Linux, and additional systems.
- Expertise in quality management, IT security, and data protection protocols.
- Customer-focused with exceptional communication and analytical abilities.
- Adaptable and willing to work in shifts, including nights and weekends.
- Fluency in both German and English.
Perks:
- Distinctive work environment at a prominent international airport.
- A range of benefits, including retirement plans and health initiatives.
- Opportunities for both personal and professional growth.
- Access to fitness and recreational activities on-site.
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