Technical Support Specialist for Aviation

vor 2 Monaten

MünchenFlughafen, Deutschland Cegeka Deutschland GmbH Vollzeit
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Flight Crews. In this role, you will be responsible for providing exceptional support to cabin and cockpit crews, ensuring seamless flight operations.

Key Responsibilities
  • Act as the primary point of contact for flight crews, addressing their technical queries and concerns.
  • Manage IT applications and services to support flight operations, ensuring minimal disruptions.
  • Collaborate with ground staff to prepare and execute operational tasks, ensuring timely and efficient execution.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong technical skills, with proficiency in Windows, MS Office, and Apple products.
  • Good German and basic English language skills, with the ability to communicate effectively with international teams.
Benefits
  • Opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction.
  • Competitive salary and benefits package, including attractive shift allowances.
  • Free parking or a Germany ticket, as well as a warm and friendly work atmosphere.
  • Opportunities for further development and growth, with a focus on employee well-being.
About Us

Cegeka Deutschland GmbH is a family-owned company with over 30 years of industry experience. We are committed to delivering top-quality services and collaborative work with customers and colleagues. Our core values include a focus on customer satisfaction, employee well-being, and continuous improvement.

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