Working Student, IT Operations Specialist
vor 1 Woche
About the Role:
We are seeking a working student to join our End Support Services Team at Planet in Berlin. The ideal candidate will have a mix of curiosity, passion, and be results-driven.
You will gain first-hand experience at the cutting edge of IT operations practices for a high-growth global technology company. This is a user-facing role and therefore it requires strong interpersonal skills and on-site presence in our Berlin office.
Key Responsibilities:
- Provide first-level IT support for our users, which includes troubleshooting technical issues, answering queries, and ensuring user satisfaction.
- Help us to maintain our IT inventory and assist with procurement.
- Provide onsite support for in-office events, meeting room and workspace maintenance, and upgrades.
- Participate in projects that improve the efficiency, quality, and overall user experience with Planet internal IT services.
Requirements:
- Enrolled student in business informatics, computer science or similar program
- Basic knowledge of computer hardware, software, and related concepts
- Analytical and efficient way of thinking
- Creative and enjoy organizing and structuring new processes
- Excellent communication skills & energetic and positive mindset
- Very good written and spoken English skills
- Self-driven and independent
What We Offer:
- Additional company winter holidays and regular global days off
- Remote-friendly work environment and flexible working hours
- Contribution to our growth by offering equity options for employees
- Giving back to the community - one day per quarter for charitable work
- Tuition Reimbursement and access to LinkedIn Learning
- Regular hack-weeks and meetup events to exchange knowledge
- Home office budget
- Employee Resource Groups providing empowering spaces for connection and mentorship
Why We're a Great Place to Work:
We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.
We're a global company with employees working remotely worldwide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
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