Customer Support Specialist in Real Estate Financing
vor 3 Wochen
Are you enthusiastic about delivering exceptional and personalized assistance to our clients? Do you possess outstanding communication abilities and prioritize customer satisfaction? If so, we invite you to join our team and contribute to our achievements.
At Dr. Klein, a leading franchise company in the real estate financing sector, our dedicated advisors work diligently to help individuals realize their aspirations of homeownership with enthusiasm, expertise, and professionalism. We combine the innovative spirit of a start-up with the reliability of a well-established organization.
Your Role
- As a Customer Support Specialist in Real Estate Financing, you will play a crucial role in assisting our clients after they finalize their financing agreements.
- You will ensure that clients feel valued from the outset, welcoming them and supporting our advisors during consultations, as well as in the preparation and follow-up processes.
- You will guide our clients through the disbursement phase, providing them with outstanding service.
- Acting as the intermediary between clients and all parties involved in real estate financing, including partner banks and notaries, will be part of your responsibilities.
- Given our comprehensive advisory services, you will connect clients with insurance specialists if they express interest.
Your Qualifications
- With a background in commercial training, such as office management, banking, or insurance and finance, you have demonstrated your expertise in real estate financing over the years.
- Your extensive experience has equipped you with a deep understanding of the significance of after-sales service and excellence in customer care post-transaction.
- You maintain a calm and friendly demeanor, even in challenging situations.
- If you are a collaborative team player with a strong affinity for technology, we would be delighted to have you on our team.
What We Provide
- A diverse range of products: With access to over 600 banking and insurance partners, we offer a comprehensive market overview and exceptional conditions for customized financing solutions.
- A supportive network and familial atmosphere: Close collaboration and the ongoing exchange of experiences and best practices will enhance your success.
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