Audi Customer Support Specialist
vor 1 Monat
Become a part of our dedicated team at Gottfried Schultz as a Customer Support Specialist
- Providing exceptional care to our customers
- Managing and directing incoming phone inquiries
- Preparing service orders for our advisors
- Offering detailed information on service pricing and clarifying invoices
- Coordinating arrangements for replacement and loan vehicles
- Assisting sales colleagues as needed
- Utilizing scheduling and capacity planning systems along with the cash register
Your qualifications:
- Completed education in a technical or business field
- Experience in customer service roles
- Training as an Audi Customer Care Specialist is a plus
- Strong knowledge of Audi products, accessories, and services
- Familiarity with service and sales core processes
- Excellent communication skills
- Service-oriented mindset
- Ability to manage complaints effectively
- Positive and reliable attitude
- Strong organizational skills
- Team-oriented approach
- Proactive and able to work independently
What we offer:
- Award-winning workplace culture
- Comprehensive onboarding process
- Stable employment within a dynamic company group
- Tailored training opportunities
- Competitive salary with up to 30 days of annual leave
- Modern and comfortable work environment
- Supportive and friendly colleagues
- Corporate benefits and attractive leasing options for employees
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