Aktuelle Jobs im Zusammenhang mit Audi Customer Support Specialist - Velbert, Nordrhein-Westfalen - Gottfried Schultz
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Velbert, Nordrhein-Westfalen, Deutschland Nerospec SK VollzeitRole OverviewNerospec SK, a leading provider of digital mining solutions, seeks an experienced Commissioning Engineer to join our team. This exciting opportunity involves working with our fleet-wide and end-to-end digital mining solutions, making Mines, Machines and Miners safer, connected and more productive.Key ResponsibilitiesPlanning customer site...
Audi Customer Support Specialist
vor 3 Monaten
Become a part of our dedicated team at Gottfried Schultz as a Customer Support Specialist
- Providing exceptional care to our customers
- Managing and directing incoming phone inquiries
- Preparing service orders for our advisors
- Offering detailed information on service pricing and clarifying invoices
- Coordinating arrangements for replacement and loan vehicles
- Assisting sales colleagues as needed
- Utilizing scheduling and capacity planning systems along with the cash register
Your qualifications:
- Completed education in a technical or business field
- Experience in customer service roles
- Training as an Audi Customer Care Specialist is a plus
- Strong knowledge of Audi products, accessories, and services
- Familiarity with service and sales core processes
- Excellent communication skills
- Service-oriented mindset
- Ability to manage complaints effectively
- Positive and reliable attitude
- Strong organizational skills
- Team-oriented approach
- Proactive and able to work independently
What we offer:
- Award-winning workplace culture
- Comprehensive onboarding experience
- Stable employment within a dynamic company group
- Tailored training opportunities
- Competitive salary with up to 30 days of annual leave
- Modern and comfortable work environment
- Supportive and friendly colleagues
- Corporate benefits and attractive leasing options for our employees
