Audi Client Support Specialist
vor 2 Wochen
About the Role:
We are seeking a highly skilled and customer-focused Audi Service Advisor to join our team at Gottfried Schultz. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide personalized customer service and support to Audi clients
- Manage customer inquiries and concerns in a professional and timely manner
- Prepare and coordinate service appointments and repairs
- Communicate with customers regarding service status and updates
- Collaborate with service technicians and other team members to ensure seamless customer experience
- Develop and maintain strong relationships with customers to drive loyalty and retention
Requirements:
- High school diploma or equivalent required; technical or business degree preferred
- Minimum 2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in computer software and systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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