Aktuelle Jobs im Zusammenhang mit Customer Engagement Lead - Hamburg, Hamburg - Colgate-Palmolive


  • Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

    **Job Summary**We are seeking a highly experienced Customer Engagement Lead to join our team at Colgate-Palmolive. The successful candidate will be responsible for co-leading and co-planning the annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.**Key Responsibilities**Co-lead the Monthly Discipline...

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    Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

    **Job Summary**We are seeking a highly skilled Customer Engagement Lead to join our team at Colgate-Palmolive. As a key member of our commercial team, you will be responsible for leading and planning our annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.Key Responsibilities:Co-lead and co-plan the...

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    vor 2 Monaten


    Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

    **Job Summary**We are seeking a highly skilled Customer Engagement Lead to join our team at Colgate-Palmolive. As a key member of our commercial team, you will be responsible for leading and planning our annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.Key Responsibilities:Co-lead and co-plan the...


  • Hamburg, Hamburg, Deutschland Colgate-Palmolive Company Vollzeit

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  • Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

    Job Title: Customer Engagement ManagerColgate-Palmolive is seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our commercial organization, you will play a critical role in driving business growth and excellence in customer engagement.Key Responsibilities:Co-lead and co-plan the annual commercial process, including Go To...


  • Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

    Job Title: Customer Engagement ManagerColgate-Palmolive is seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our commercial organization, you will play a critical role in driving business growth and excellence in customer engagement.Key Responsibilities:Co-lead and co-plan the annual commercial process, including Go To...


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  • Hamburg, Hamburg, Deutschland Colgate-Palmolive Company Vollzeit

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Customer Engagement Lead

vor 2 Monaten


Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit

**Job Summary**

Colgate-Palmolive is seeking a highly experienced professional to lead our customer engagement efforts and drive commercial process excellence. As a key member of our team, you will be responsible for co-leading the annual commercial process, including Go To Market, Professional Oral Care, and Mass-Market Commercial Meetings.

**Key Responsibilities**

  • Co-lead the Monthly Discipline Process with a strong focus on consensus-building and collaboration.
  • Develop and implement investment priorities in channels, customers, category, and brand priorities.
  • Lead the Gross-to-Net Champion initiative, responsible for T&Cs, structure, investment priorities, folding, monitoring, and working closely with the Marketing Pricing Team.
  • Co-lead the planification of the annual negotiation process, including target setting, investment posture, tracking, and overarching negotiation roadmap.
  • Develop and maintain SOPs for all processes involving the Sales Team.
  • Lead the development and maintenance of the Sales KPI & management reporting system.
  • Train and serve as the first point of contact for business-critical processes involving or led by Customer Development.
  • Participate in cross-functional and cross-country projects involving the Sales Team.
  • Simplify and standardize processes for Customer Development.

**Expected Outcomes**

  • Stable and seamless processes fully understood and embraced by the organization.
  • Excellence in Go To Market, with all materials and data available on time.
  • Strategic and structured Gross-to-Net management.
  • Elevated KPI management.
  • Ensure all tools and reportings are fit for purpose, supporting efficiently all processes and decision-making.

**Requirements**

  • Very strong experience in Customer Development, including customer engagement, GtN management, and complex negotiations with retailers.
  • Experience in Marketing and/or Trade Marketing, with proven proficiency in process management and utilizing category, shopping, channel, and customer marketing fundamentals.
  • Experienced in leveraging various forms of data to provide actionable recommendations.
  • Strong Commercial Acumen, with a robust understanding of internal and external financial KPIs.
  • Strong training and didactic skills.
  • A networker who can manage the cross-functional matrix organization.