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Global Program Manager

vor 2 Monaten

Köln, Nordrhein-Westfalen, Deutschland HRS Group Vollzeit
About HRS Group

HRS Group is a pioneering company in the business travel industry, dedicated to elevating every stay through innovative technology. With a rich history of over years, our digital platform, driven by cutting-edge technology, transforms how companies and travelers Stay, Work, and Pay.

Our Mission

We aim to revolutionize the business travel experience by providing seamless efficiency and automation, surpassing travelers' expectations. Our technology propositions, including ProcureTech, TravelTech, and FinTech, unlock exponential catalyst effects, delivering value-added services and high-return network effects.

Job Summary

We are seeking a highly skilled Global Program Manager to oversee the strategic management of our largest global customers. As the key liaison between HRS Group and our key customers, you will lead initiatives and programs, driving customer satisfaction, retention, and upsell opportunities.

Key Responsibilities
  • Develop and deliver comprehensive global programs for our strategic global accounts from the Fortune segment.
  • Cultivate strong relationships with client stakeholders, including C-Level executives, positioning HRS Group as a trusted partner in corporate travel.
  • Craft tailored initiatives based on client strategic objectives and industry trends.
  • Manage the commercial aspects of our partnerships, including negotiations and P&L responsibilities.
  • Orchestrate the implementation of initiatives across regional and internal teams, managing a complex project matrix organization across multiple regions.
  • Ensure the quality and success of strategic initiatives, driving value for both the client and HRS Group.
  • Serve as the primary point of contact for clients, supported by global and local teams.
Requirements
  • Several years of experience in consulting, account management in SaaS (preferably in workforce or crew, meeting & groups), or startup environments.
  • Strong sales, tech, and customer success management skills.
  • The ability to grasp the HRS Group business model and effectively communicate its value propositions.
  • Exceptional solution-based selling abilities.
  • A passion for building extensive networks within global organizations.
  • Demonstrated leadership experience, particularly in managing multinational teams.
  • Proficiency in creating strategic roadmaps and managing complex initiatives.
  • Excellent time and project management skills.
  • Strong analytical skills and the ability to derive insights from data.
  • Effective negotiation skills and business acumen.
  • Adaptability to high-performance environments and a proactive, entrepreneurial mindset.
  • Fluency in English, spoken and written. German will be a plus.
About You

You will have access to a global network of a globally united and mutually responsible 'Tribe of Intrapreneurs' that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

What We Offer

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual bonus.