IT Process Coordinator

vor 3 Monaten


Hamburg, Hamburg, Deutschland ABOUT YOU Vollzeit

The IT Business Development Team plays a crucial role in assisting over 40 Development Teams at ABOUT YOU Tech by structuring and enhancing their projects and workflows. This involves close collaboration with top management and Tech & Product Leads within the organization. The team's initiatives are diverse, encompassing external software selection, migrations, cost center planning, IT investment cases, cost reduction strategies, process implementation, and organizational change projects.

The Process Manager position is pivotal in facilitating change management, particularly in response to newly formed teams and other organizational shifts. This role involves assisting with the implementation and assessment of new processes, as well as moderating team workshops across the organization, such as retrospectives and sessions aimed at improving inter-team processes. Are you excited by the prospect of rapidly understanding a variety of topics, processes, and individuals to provide optimal support? Do you aspire to collaborate on solutions with a diverse range of stakeholders to enhance our operational efficiency?

Key Responsibilities

  • Engage with a variety of stakeholders, including leads and their development teams from ABOUT YOU and SCAYLE, to gain insights into their operational methodologies.
  • Promote continuous improvement within teams by facilitating regular retrospectives aimed at enhancing current practices.
  • Moderate workshops across the organization, including team-building activities, sessions to refine cross-team processes, project debriefs, and discussions on agile/lean/kanban methodologies.
  • Enhance our technology organization through lean process optimization, increased automation, and support for organizational change management.
  • Act as a problem-solver and change agent, identifying efficient and pragmatic solutions.
  • Serve as a JIRA administrator, capable of implementing streamlined processes for non-Tech Teams.
  • Acquire valuable insights into a wide range of teams and processes throughout the ABOUT YOU group, utilizing the latest technologies and tools to support our 40+ Tech Teams.

Qualifications

  • A minimum of 1 year of professional experience in project management or process implementation.
  • Demonstrated initiative, solution-oriented mindset, business value perspective, and creativity in addressing tasks and processes.
  • Exceptional organizational skills, with a structured approach to work.
  • Analytical and thoughtful approach to problem-solving.
  • Fluency in English (minimum C2 level), both written and spoken.

Preferred Qualifications

  • Experience with agile/lean methodologies, such as Scrum, Kanban, or Extreme Programming (e.g., as an Agile Coach/Scrum Master) is advantageous.
  • Background in consulting.
  • Hands-on experience with JIRA & Confluence, or administrative knowledge of these tools.
  • Expertise in change management, particularly in introducing processes and facilitating organizational changes.
  • Experience in IT consulting.
  • Agile certification or practical experience in agile process implementation.
  • A university degree in Work/Business Psychology or related fields.
  • Proficiency in the German language.

Benefits

  • Hybrid working environment.
  • Daily fresh fruit.
  • Access to sports courses.
  • Exclusive employee discounts.
  • Complimentary beverages.
  • Language courses available.
  • Free access to Laracast.
  • Company events.
  • Assistance with relocation.
  • Mobility subsidy.
  • Access to state-of-the-art technology.
  • Central location.
  • Flexible working hours.
  • Company pension plan.
  • Professional development opportunities.
  • Dog-friendly office.
  • Remote work options.
  • AY Academy for continuous learning.
  • Feedback-driven culture.
  • Job bikes for commuting.

YOU ARE THE CORE OF ABOUT YOU.
We are committed to fostering an inclusive and exceptional environment where individuals of all genders, nationalities, and ethnicities feel welcomed and valued. We believe that a diverse workforce is essential to the ABOUT YOU culture. To retain talent and promote diversity, we prioritize the well-being of our employees, both physically and mentally. Our values and work ethics are integral to our mission: to empower acceptance and cultivate an inclusive, equitable, and sustainable fashion culture.

We look forward to receiving your application through our online application portal, ensuring a streamlined process for submitting your application documents.



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