Customer Reception Specialist

vor 1 Monat

Ulm, Baden-Württemberg, Deutschland Reisacher Vollzeit
Job Overview

As a Customer Reception Specialist at Reisacher, you will play a vital role in ensuring an exceptional experience for our service customers. Your primary responsibilities will include:

  • Welcoming customers at the service counter and providing assistance with their inquiries.
  • Coordinating workshop appointments and managing service orders efficiently.
  • Ensuring customer satisfaction and mobility throughout their service experience.
  • Maintaining accurate customer records and verifying vehicle documentation.
  • Handling cash transactions and managing the cash register.
  • Assisting the service team with various administrative tasks as needed.
Qualifications

The ideal candidate will possess:

  • A friendly and approachable demeanor towards customers.
  • A completed commercial apprenticeship.
  • Experience in a customer-focused environment or retail sector.
  • A passion for BMW and MINI vehicles.
  • High levels of reliability, flexibility, and dedication.
  • Strong organizational skills coupled with excellent communication abilities.
  • An independent and structured approach to work.
  • Proficiency in MS Office applications.
What We Offer

Joining Reisacher means you will benefit from:

  • A permanent position with a reputable BMW and MINI dealership.
  • A variety of engaging and responsible tasks.
  • A competitive salary based on performance.
  • Opportunities for professional development, including the potential to become a certified BMW Service Assistant.
  • Employee perks such as childcare subsidies, bike leasing options, and discounts with local partners.
  • Bonuses for service anniversaries.
  • Paid leave for significant family events.
  • The chance to work with prestigious brands including BMW, MINI, BMW Motorrad, ALPINA, and BYD.

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