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Customer Reception Specialist

vor 3 Monaten


Ulm, Baden-Württemberg, Deutschland Reisacher Vollzeit
Job Overview

As a Customer Reception Specialist at Reisacher, you will play a crucial role in ensuring a positive experience for our service customers. Your responsibilities will include:

  • Welcoming Customers: Greet and assist service customers at the reception area.
  • Order Management: Schedule and coordinate workshop orders efficiently.
  • Customer Satisfaction: Ensure customer mobility and satisfaction throughout their service experience.
  • Data Maintenance: Maintain accurate customer data and verify vehicle documentation.
  • Cash Management: Handle cash register operations with precision.
  • Administrative Support: Assist the service team with various administrative tasks as needed.
Qualifications

The ideal candidate will possess the following attributes:

  • Customer-Centric Attitude: A friendly, open, and authentic demeanor towards customers.
  • Commercial Training: Completion of a commercial apprenticeship is required.
  • Service Experience: Previous experience in a service-oriented industry or retail environment.
  • Automotive Interest: A genuine interest in BMW and MINI vehicles.
  • Reliability and Flexibility: High levels of reliability, flexibility, and commitment to the role.
  • Organizational Skills: Strong organizational abilities and excellent communication skills.
  • Independent Work Style: Ability to work independently and in a structured manner.
  • Technical Proficiency: Good knowledge of MS Office applications.
What We Offer

At Reisacher, we provide a supportive work environment with numerous benefits:

  • Permanent Position: Secure a permanent role at a modern BMW and MINI dealership.
  • Diverse Responsibilities: Engage in a variety of meaningful tasks.
  • Competitive Salary: Enjoy a performance-based salary structure.
  • Career Development: Opportunity to become a certified BMW Service Assistant through BMW Group.
  • Employee Benefits: Access to benefits such as childcare subsidies, bike leasing, and discounts with regional partners.
  • Service Anniversary Bonuses: Receive bonuses for your service milestones.
  • Family Leave: Paid leave for significant family events.
  • Brand Exposure: Work with prestigious brands including BMW, MINI, BMW Motorrad, ALPINA, and BYD.