IKEA Business Customer Service Specialist

vor 2 Wochen


Ulm, Baden-Württemberg, Deutschland Ikea Vollzeit

About the Role

As an IKEA Business Customer Service Specialist, you'll be the go-to expert for our business clients, ensuring they have a seamless and positive shopping experience. You'll combine your passion for furnishing with exceptional customer service skills to guide businesses in finding the perfect solutions for their needs.

Your Responsibilities

  • Provide expert advice and support to business customers, assisting them with product selection, services, and IKEA Business membership.
  • Build strong relationships with clients, understanding their unique requirements and exceeding their expectations.
  • Contribute to a positive and welcoming store environment, ensuring all customers feel valued and supported.
  • Stay up-to-date on IKEA's product offerings, promotions, and services to provide comprehensive guidance.
  • Collaborate with colleagues to achieve department goals and contribute to the overall success of the store.

What We Offer

At IKEA, we believe in creating a rewarding and fulfilling work environment. As an IKEA Business Customer Service Specialist, you'll enjoy:

  • A competitive salary and benefits package, including a 13th salary as a Christmas bonus, holiday pay, and company pension provision.
  • A generous staff discount on all IKEA products.
  • Opportunities for professional development and growth within a global organization.
  • A chance to be part of a dynamic and passionate team dedicated to creating a better everyday life for our customers.


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