Public Transportation Customer Support Specialist

Vor 7 Tagen


Hallbergmoos, Bayern, Deutschland RATH Gruppe Vollzeit

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Public Transportation. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their safety and satisfaction.

Key Responsibilities:

  • Provide assistance to passengers with queries, such as ticketing, schedules, and fare information.
  • Support passengers with mobility issues during boarding and alighting.
  • Verify and sell tickets on our trains.
  • Ensure high levels of service quality and safety on board.

Requirements:

  • A completed vocational training or equivalent qualification is an asset.
  • A valid driver's license (Class B) and personal vehicle are beneficial, as some stations are difficult to reach.
  • A passion for interacting with people and providing excellent customer service.
  • Excellent German language skills, both written and spoken.
  • Availability for shift, night, and weekend work.

What We Offer:

  • A challenging and varied role in a motivated team and a pleasant work environment.
  • A long-term employment contract with a promising perspective within a growing company group.
  • A competitive salary in line with industry standards and a performance-based bonus.
  • Opportunities for professional development and growth.


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