Customer Support Specialist in Public Transport
vor 4 Wochen
Position: Customer Support Specialist
Location: Various locations in Germany and the Netherlands
Job Type: Full-time
Experience Level: Experienced, Entry Level
Key Responsibilities:
- Assist travelers with inquiries related to schedules, ticketing, and the operation of ticket machines.
- Provide support to passengers with mobility challenges during the boarding and disembarking process.
- Manage ticket sales and inspections on trains.
- Maintain high standards of service quality and safety for all passengers on board.
Qualifications:
- Preferred completion of vocational training; career changers are encouraged to apply.
- A valid driver's license and personal vehicle are advantageous.
- A passion for engaging with people.
- Strong focus on customer service, along with a professional demeanor, reliability, teamwork, and dedication.
- Proficient German language skills are essential.
- Flexibility to work shifts, including nights and weekends.
What We Offer:
- A challenging and diverse role within a motivated team in a pleasant working environment.
- A permanent contract with long-term career prospects in a sustainably growing company group.
- Competitive salary in accordance with union agreements.
- Participation in employee events.
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Hallbergmoos, Bayern, Deutschland RATH Gruppe VollzeitPosition: Customer Support SpecialistLocation: Various locations in Germany and the NetherlandsJob Type: Full-timeExperience Level: Experienced, Entry LevelKey Responsibilities:Assist travelers with inquiries related to schedules, ticketing, and ticket machine usageProvide support to passengers with limited mobility during boarding and disembarkingConduct...
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