German-Speaking Customer Support Agent Porto with Relocation Opportunities

vor 1 Tag


Hamburg, Hamburg, Deutschland Cross Border Talents Vollzeit
About the Role

We are seeking a highly skilled German-speaking customer support agent to join our team in Porto, Portugal. As a customer support agent, you will be responsible for providing exceptional customer service to clients of a well-known financial institution through calls, chat, and email.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product details and information on marketing campaigns
  • Assist with card services and scheduling appointments
  • Support marketing initiatives and inquiries
What We Offer
  • Performance and language bonuses
  • Meal allowance
  • Health insurance
  • Paid training programs
  • Long-term career growth opportunities
Relocation Package
  • Up to €700 relocation reimbursement
  • 4 weeks of hotel accommodation in Porto
Requirements
  • Fluency in German (C2) and English (B2)
  • Work permit for Portugal
  • Ready to start ASAP
  • Customer service experience preferred but not required


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