CRM Data Analyst
vor 3 Wochen
We are seeking a highly skilled CRM Analyst to join our team at Hyundai's European HQ in Offenbach, Germany. As a CRM Analyst, you will play a key role in optimizing B2C/B2B CRM performances across 11+ Pan-EU markets.
Key Responsibilities- Develop and maintain B2C/B2B CRM standard processes and rules for EU markets
- Understand and analyze CRM frameworks, including customer journey and lifecycle
- Conduct research and benchmarking to provide insights on CRM trends in Pan-EU markets
- Manage and upgrade standard communication and campaign assets in the CRM platform
- Participate in project management as a CRM stakeholder
- Design and monitor integrated CRM-related KPIs and dashboards
- Assess CRM communication and campaign plans and analyze actual performances
- Create regular reports and presentations for the teams
- Collaborate with CRM platform managers and IT managers to enhance features and processes
- Develop and manage training materials as needed
- Minimum 5-7 years of experience in CRM data analysis and performance metrics, preferably in the automotive industry
- Good understanding of general CRM trends and cases in Pan-EU markets, customer lifecycle stages, and sales and aftersales processes
- Proficiency in CRM software, such as Salesforce, Microsoft Dynamics, HubSpot, or Siebel
- Ability to interpret CRM data, identify trends, and draw meaningful conclusions
- Strong communication and presentation skills
- Effective collaboration with cross-functional teams and clear communication of insights
- Proficiency in MS Office (Excel) and data visualization tools, such as Tableau or Power BI
- A highly competitive salary and benefits package
- Flexible working hours and hybrid work policy
- Continued learning and professional development
- Car sharing and car lease mobility program
- Daily complimentary lunch at the office canteen and subsidized breakfast snacks
- Free access to the company gym
- Opportunities to join company sporting clubs, including tennis, soccer, yoga, and golf
- A highly international working environment
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CRM Data Analyst
vor 2 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitJob Title: CRM AnalystWe are seeking a highly skilled CRM Analyst to join our team at Hyundai's European HQ in Offenbach, Germany. As a CRM Analyst, you will play a crucial role in optimizing B2C/B2B CRM performances across 11+ Pan-EU markets.About the Role:Develop and maintain B2C/B2B CRM standard processes and rules for EU marketsUnderstand the CRM...
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CRM Data Analyst
vor 2 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitJob Title: CRM AnalystWe are seeking a highly skilled CRM Analyst to join our team at Hyundai's European HQ in Offenbach, Germany. As a CRM Analyst, you will play a crucial role in optimizing B2C/B2B CRM performances across 11+ Pan-EU markets.About the Role:Develop and maintain B2C/B2B CRM standard processes and rules for EU marketsUnderstand the CRM...
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CRM Performance Analyst
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Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "As a CRM Performance Analyst at Hyundai, you will play a crucial role in optimizing B2B CRM performances across 11+ Pan-EU markets. You will analyze CRM data, identify trends, and draw meaningful conclusions to inform business decisions. Your expertise in CRM software, data visualization tools, and MS Office will enable you to...
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CRM Performance Analyst
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Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "As a CRM Performance Analyst at Hyundai, you will play a crucial role in optimizing B2B CRM performances across 11+ Pan-EU markets. You will analyze CRM data, identify trends, and draw meaningful conclusions to inform business decisions. Your expertise in CRM software, data visualization tools, and MS Office will enable you to...
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Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "As a CRM Performance Analyst at Hyundai, you will play a crucial investigator/consultant role to optimize B2C/B2B CRM performances towards our customers over Pan-EU 11+ markets. You will communicate with local managers to analyze obstacles and improvement points, but also provide centralized guidelines based on captured...
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CRM Performance Analyst
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Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "As a CRM Performance Analyst at Hyundai, you will play a crucial investigator/consultant role to optimize B2C/B2B CRM performances towards our customers over Pan-EU 11+ markets. You will communicate with local managers to analyze obstacles and improvement points, but also provide centralized guidelines based on captured...
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Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the RoleWe are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain trends analysis processes for complex datasets related to product quality...
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Safety Data Analyst
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Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the RoleWe are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain trends analysis processes for complex datasets related to product quality...
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Safety Data Analyst
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Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the RoleWe are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain trends analysis processes for complex datasets related to product quality...
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Safety Data Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "We are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in analyzing complex data sets to identify trends and emerging issues related to vehicle safety.", "ul": [{"li": "Develop and maintain advanced data analysis...
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Safety Data Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "We are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in analyzing complex data sets to identify trends and emerging issues related to vehicle safety.", "ul": [{"li": "Develop and maintain advanced data analysis...
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Safety Data Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "We are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in analyzing complex data sets to identify trends and emerging issues related to vehicle safety.", "ul": [{"li": "Develop and maintain advanced data analysis...
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Safety Data Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Vollzeit{"h2": "About the Role", "p": "We are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in analyzing complex data sets to identify trends and emerging issues related to vehicle safety.", "ul": [{"li": "Develop and maintain advanced data analysis...
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Safety Data Analyst
vor 1 Woche
Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the RoleWe are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain trends analysis processes for complex datasets related to product quality...
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Safety Data Analyst
vor 1 Woche
Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the RoleWe are seeking a highly skilled Safety Data Analyst to join our team at Hyundai. As a key member of our Quality and Safety department, you will play a critical role in driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain trends analysis processes for complex datasets related to product quality...