Aktuelle Jobs im Zusammenhang mit Service Desk Support Specialist - Ulm, Baden-Württemberg - TalenTailors
-
IT Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Ingenics Consulting VollzeitIT Support Engineer - Ticketsystem / 2nd Level / Service Desk / IT Projekte (m/w/d) Über das Unternehmen Ingenics Consulting:Wir suchen einen erfahrenen IT-Support-Engineer, der unsere Kunden bei der Lösung ihrer IT-Probleme unterstützt. Als Teil unseres Service-Desks werden Sie Tickets bearbeiten, Probleme lösen und unsere Kunden zufriedenstellen. Ihre...
-
IT-Operations Service Desk Mitarbeiter:in
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland NOERPEL VollzeitIhre AufgabeAls IT-Operations Service Desk Mitarbeiter:in unterstützen Sie die IT-Kolleg:innen vor Ort und tragen somit zum reibungslosen und zuverlässigen Betrieb der IT-Operations der Noerpel-Gruppe bei. Weitere Aufgaben sind:Fehleranalyse und -behebung der Incidents des Service DesksWartung und Administration der Windows ServersystemeSicherstellung des...
-
IT-Operations Service Desk Mitarbeiter:in
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland NOERPEL VollzeitIhre AufgabeAls IT-Operations Service Desk Mitarbeiter:in unterstützen Sie die IT-Kolleg:innen vor Ort und tragen somit zum reibungslosen und zuverlässigen Betrieb der IT-Operations der Noerpel-Gruppe bei. Weitere Aufgaben sind:Fehleranalyse und -behebung der Incidents des Service DesksWartung und Administration der Windows ServersystemeSicherstellung des...
-
IT Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Ingenics Consulting VollzeitJobbeschreibungWir suchen einen erfahrenen IT-Support-Engineer, der unsere Kunden mit professionellem Support und Lösungen unterstützt.VerantwortlichkeitenErstes und zweites Level-Support für unsere KundenAnnahme, Bearbeitung und Priorisierung von Aufträgen und Störungen per Telefon oder TicketsystemBestellung, Installation und Bereitstellung von...
-
Help Desk Technician
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJob Title: Help Desk TechnicianAre you passionate about delivering exceptional customer service and resolving technical issues?We are seeking a skilled Help Desk Technician to join our team at Trimble. As a Help Desk Technician, you will be the first point of contact for our customers, providing timely and effective support for their technical needs.Key...
-
Help Desk Technician
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJob Title: Help Desk TechnicianAre you passionate about delivering exceptional customer service and resolving technical issues?We are seeking a skilled Help Desk Technician to join our team at Trimble. As a Help Desk Technician, you will be the first point of contact for our customers, providing timely and effective support for their technical needs.Key...
-
Technical Support Specialist, Ulm
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAre you passionate about technology and enjoy helping others solve problems?The Help Desk Technician is a key role in Trimble Corporate IS, providing top-notch support services to our customers. As a Help Desk Technician, you will be the face of our department, maintaining a positive image and credibility. Critical core competencies for this position are...
-
Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAre you passionate about delivering exceptional customer service and technical support?The IS Help Desk Technician plays a vital role in ensuring the smooth operation of Trimble's corporate IS department. As a key member of the team, you will be responsible for providing technical support services to end-users, resolving issues in a timely and effective...
-
IT-Operations Service Desk Mitarbeiter:in
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland NOERPEL VollzeitIhre AufgabeIn dieser Position unterstützen Sie die IT-Kolleg:innen vor Ort und tragen somit zum reibungslosen und zuverlässigen Betrieb der IT-Operations der Noerpel-Gruppe bei. Weitere Aufgaben sind:Fehleranalyse und -behebung der Incidents des Service DesksWartung und Administration der Windows ServersystemeSicherstellung des Betriebs und Wartung der...
-
IT-Operations Service Desk Fachkraft
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland NOERPEL VollzeitIhre AufgabenIn dieser Position unterstützen Sie die IT-Kolleg:innen vor Ort und tragen somit zum reibungslosen und zuverlässigen Betrieb der IT-Operations der Noerpel-Gruppe bei. Weitere Aufgaben sind:Fehleranalyse und -behebung der Incidents des Service DesksWartung und Administration der Windows ServersystemeSicherstellung des Betriebs und Wartung der...
-
IT Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of 2nd level support.Your Key ResponsibilitiesProcessing user requests and incidents forwarded from the 1st...
-
IT Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland GULP – experts united VollzeitJoin Our Team as a Second Level SupporterWe are seeking a skilled Second Level Supporter to join our team at GULP – experts united. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support team.Your Key Responsibilities:Process user requests...
-
IT Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland GULP – experts united VollzeitJoin Our Team as a Second Level SupporterWe are seeking a skilled Second Level Supporter to join our team at GULP – experts united. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support team.Your Key Responsibilities:Process user requests...
-
IT Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you a skilled IT professional looking for a new challenge in the technical support sector? We are currently seeking a Second Level Supporter to join our team at GULP – experts united in Ulm. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults and requests, and resolving problems as part of...
-
Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJob SummaryWe are seeking a skilled IS Help Desk Technician to join our team at Trimble Corporate IS. As a key player on the front lines, you will provide world-class customer service and technical support to our end-users.Key ResponsibilitiesProvide technical support and troubleshooting services for a variety of end-users onsite in our Ulm office.Interface...
-
IT Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland SVA VollzeitJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at SVA. As a key member of our technical service team, you will be responsible for providing exceptional support and maintenance of Cisco UC solutions, Webex, Contact Center, Devices, CUBE, and more.Key ResponsibilitiesEnsure service quality and optimize operational...
-
IT Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland SVA VollzeitJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at SVA. As a key member of our technical service team, you will be responsible for providing exceptional support and maintenance of Cisco UC solutions, Webex, Contact Center, Devices, CUBE, and more.Key ResponsibilitiesEnsure service quality and optimize operational...
-
Technical Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonAre you a registered student looking to gain hands-on experience in technical support? Do you have a passion for problem-solving and a creative mindset? We're seeking a motivated and detail-oriented individual to join our team as a Working Student Technical Support Specialist.About the RoleWe're a dynamic and innovative...
-
IT Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland GULP – experts united VollzeitWe are seeking a skilled Second Level Supporter to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of 2nd level support.Your Key ResponsibilitiesProcess user requests and incidents forwarded from the 1st...
-
IT Support Specialist
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland Ingenics Consulting VollzeitÜber das UnternehmenIngenics Consulting ist eine internationale Unternehmensberatung für Strategie, ganzheitliche Transformation und Digitalisierung. Das Beratungsunternehmen ist seit 45 Jahren branchenübergreifender Partner für Mittelstands- und Großunternehmen.Unsere BenefitsMehr Freizeit durch 30 UrlaubstageFlexible ArbeitszeitenWeihnachtsfeier,...
Service Desk Support Specialist
vor 2 Monaten
We are seeking a skilled Service Desk Technician to provide top-notch technical assistance to our customers. As a key member of our team, you will be responsible for delivering prompt and effective support to end-users, ensuring their IT-related issues are resolved efficiently.
Key Responsibilities:- User Support: Provide expert technical assistance to end-users via various communication channels, guaranteeing timely resolution of IT-related problems.
- Troubleshooting: Identify and fix hardware, software, and network issues, escalating complex concerns to relevant teams when necessary.
- Incident Management: Log, track, and prioritize support requests using a ticketing system, ensuring accurate and timely documentation of all incidents and resolutions.
- Password and Access Management: Assist with password resets, account creations, and access provisioning and deprovisioning in line with company policies.
- Software Installation and Updates: Install, configure, and update software applications, ensuring compatibility and compliance with licensing agreements.
- Hardware Support: Provide assistance with hardware setup, maintenance, and replacement, including computers, printers, and peripherals.
- Remote Support: Extend remote assistance to off-site or remote employees, guiding them through technical issues or conducting remote troubleshooting when feasible.
- Knowledge Base: Contribute to the development and upkeep of a knowledge base, crafting documentation and FAQs to assist end-users in resolving common problems.
- Training: Assist in training employees on fundamental IT procedures and best practices.
- Compliance: Ensure that all support activities conform to company policies, security standards, and regulatory requirements.
- TECHNOLOGY: Proficiency with Microsoft Office applications, including Outlook, Word, Excel, Teams, PowerPoint, and Visio.
- Strong knowledge of computer hardware, operating systems (Windows), and software applications.
- Familiarity with network protocols and troubleshooting network connectivity issues.
- KNOWLEDGE: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Understanding the structure, content, meaning, spelling, rules of composition, and grammar of the English language.
- Understanding the structure, content, meaning, spelling, rules of composition, and grammar of the German language (preferred).
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
- Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- SKILLS: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active listening, which involves giving full attention to what others are saying, understanding the points being made, asking appropriate questions, and not interrupting at inappropriate times.
- Understanding written sentences and paragraphs in work-related documents.
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- ABILITIES: The ability to apply general rules to specific problems to produce logical answers.
- The ability to combine pieces of information to form general rules or conclusions, including finding relationships among seemingly unrelated events.
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- The ability to communicate information and ideas effectively in spoken form.
- The ability to recognize when something is wrong or likely to go wrong, without necessarily solving the problem.
- Opportunity to work with cutting-edge technologies and learn new skills every day.
- Work in a modern office equipped with state-of-the-art technologies.
- Enjoy a flexible work model with a mix of working onsite and from home (80% on-site).
- Join a globally recognized company and secure stable employment.
- Competitive salary package (60K€-70K€)
