Aktuelle Jobs im Zusammenhang mit Customer Engagement Manager - Walldorf, Baden-Württemberg - SAP
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Engagement-Manager
Vor 7 Tagen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitWir suchen nach einem Engagement-ManagerAls Engagement-Manager bei SAP unterstützt du unsere Kunden bei der digitalen Transformation. Du bist verantwortlich für die Planung und Umsetzung einer kundenindividuellen Roadmap zur digitalen Transformation mithilfe unserer Premium Engagement Services.Deine Aufgaben:Planung und Umsetzung einer kundenindividuellen...
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Working Student
vor 2 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Working Student to join our Customer Engagement Innovation team at SAP. As a key member of our team, you will play a crucial role in supporting the development and implementation of our customer engagement solutions.Key ResponsibilitiesSupport the definition and harmonization of role-based...
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Customer Success Manager
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild...
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Customer Success Manager
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild...
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Customer Success Manager
vor 2 Monaten
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth through strategic account management and solution implementation.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager
vor 2 Monaten
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth through strategic account management and solution implementation.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager BTP
vor 2 Monaten
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to join our SAP Business Technology Platform (SAP BTP) Customer Success team as a Customer Success Manager BTP. In this role, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP...
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Customer Success Manager BTP
vor 2 Monaten
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to join our SAP Business Technology Platform (SAP BTP) Customer Success team as a Customer Success Manager BTP. In this role, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key ResponsibilitiesProactively partner...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key ResponsibilitiesProactively partner...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in our assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in our assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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Customer Success Manager BTP
vor 2 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key ResponsibilitiesProactively partner...
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Customer Success Manager BTP
vor 3 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key ResponsibilitiesProactively partner...
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Customer Success Manager BTP
vor 3 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key ResponsibilitiesProactively partner...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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Customer Success Manager BTP
vor 1 Monat
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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Customer Success Manager BTP
vor 2 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in our assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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Customer Success Manager BTP
vor 2 Wochen
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision makers in our assigned accounts to ensure broad consumption of the SAP BTP portfolio.Key...
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SAP Engagement Manager
vor 1 Woche
Walldorf, Baden-Württemberg, Deutschland SAP VollzeitWir suchen einen digitalen Transformations-ExpertenAls SAP Engagement Manager bei SAP bist du verantwortlich für die digitale Transformation unserer Kunden. Du planst und umsetzt individuelle Roadmaps, orchestrierst Prototypen und entwickelst Servicepläne für technische Absicherung.Deine Aufgaben:Planung und Umsetzung von digitalen...
Customer Engagement Manager
vor 3 Monaten
Empowering Global Success
At SAP, we strive to enable you to achieve your fullest potential. Our corporate culture emphasizes teamwork and a shared commitment to enhancing global operations. Our daily focus is on laying the groundwork for future advancements and fostering a workplace that values diversity, flexibility, and a mission-driven approach. We provide a collaborative and supportive team atmosphere that prioritizes learning and development, recognizes individual contributions, and offers a range of benefits tailored to your needs.
Position Overview
This role is centered on assisting clients in leveraging the SAP Business Technology Platform (SAP BTP) for their application initiatives as the preferred cloud platform. BTP serves as the catalyst for innovation through integration, extension, and analytical scenarios within the Intelligent Enterprise framework. As a BTP Customer Success Partner (CSP), you will engage with some of SAP's most strategic clients, utilizing cutting-edge SAP solutions to guide them.
Key Responsibilities
- Actively collaborate with clients to sustainably enhance the utilization of SAP BTP services, coordinating efforts with the Account Team.
- Evaluate overarching strategies, possess expertise in digital transformation, and provide guidance on both technical and business architectures.
- Serve as the primary strategic contact for SAP BTP, orchestrating success resources across SAP and client organizations, in line with the SAP BTP engagement framework.
- Assess client technical requirements and implement consumption strategies for your designated accounts.
- Offer insights and prepare clients to maximize the benefits of the solution, aligning with SAP's strategic vision and roadmap.
- Represent the voice of the client to internal SAP stakeholders.
- Collaborate with colleagues from diverse teams, including Cloud Success Services, Account Teams, Pre-sales, Product Management, Support, Services, and Partners.
- A BTP-CSP Advisor may also be designated to provide premium subscription services to clients.
Qualifications
You will thrive in this position if:
- You possess over 3 years of experience in the IT sector, with a background in Software Engineering, Solution Management, Project/Product Management, Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, or Consulting.
- You have a comprehensive understanding of one or more components of the SAP BTP portfolio, including the SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, and Analytics Cloud Solutions.
- You are familiar with public cloud platforms and providers (e.g., Microsoft Azure, Amazon Web Services, Google Cloud). Certifications in enterprise architecture are advantageous.
- You demonstrate excellent communication and presentation abilities, with familiarity in design thinking methodologies being a plus.
- You can navigate complex organizational dynamics both within SAP and with external clients and partners.
- You are committed to continuous learning and can adapt to the unique business and cultural practices of various regions.
- You maintain a customer service-oriented mindset and possess strong customer empathy.
- You have a passion for learning new technologies and enjoy solving problems.
- Proficiency in the German language (C1 level) is required.
Our Team
We take pride in fostering an inclusive and diverse work environment where every idea and perspective is valued. The SAP Business Technology Platform CSP team is dedicated to supporting one another to ensure collective success. We embrace a pay-it-forward mentality and are always ready to assist our colleagues. Our culture is rooted in sharing best practices, utilizing communication platforms for collaboration, and fostering an entrepreneurial spirit aimed at driving SAP BTP consumption growth together. We offer opportunities to lead regional and global initiatives that enhance our team dynamics and contribute to exceptional customer experiences.
Our Commitment to Inclusion
SAP's culture of inclusion, emphasis on health and well-being, and flexible working arrangements ensure that everyone, regardless of background, feels valued and can perform at their best. We believe that our strength lies in the unique capabilities and qualities each individual brings to our organization, and we invest in our employees to inspire confidence and help everyone realize their full potential. We are committed to unleashing all talent and creating a more equitable world.
