Cadillac City Sales Advisor
vor 3 Wochen
Job Title: Cadillac City Sales Advisor
Job Summary: We are seeking a highly motivated and experienced Electric Vehicle Sales Advisor to join our team at the Cadillac Experience Center. As a key member of our sales team, you will be responsible for providing exceptional customer service and guiding potential customers through their electric vehicle journey.
Key Responsibilities:
- Provide expert advice on all aspects of the Cadillac ownership experience, including product features, sales, and service processes.
- Conduct test drives, help customers select the right product configuration, and facilitate purchases to achieve sales and customer satisfaction goals.
- Develop a deep understanding of product features, sales, and service processes to provide exceptional customer service.
- Contact prospective buyers via various communication channels and provide the highest level of courtesy and customer-centric service.
- Achieve sales and customer satisfaction goals in line with Cadillac's KPIs to meet strategic milestones for business growth.
- Mentor, onboard, and coordinate junior levels, interns, and external promoter staff.
- Schedule and prepare customer deliveries in coordination with the vehicle administration team.
- Attend local events to increase brand awareness and grow sales.
- Participate in EU-wide delivery, event, and pop-up support.
Requirements:
- Exceptional people skills, including strong oral and written communication, empathy, and active listening ability.
- Driver's license with a clean record.
- 4-6 years of automotive, premium/luxury retail sales, or hospitality experience.
- Willingness to work on weekends and flexibility.
- Passion for EVs and GM's/Cadillac's products.
- Fluency in German and English language skills.
About General Motors:
Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion, and we embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.
Why Work with Us:
We aspire to be the most inclusive company in the world. We believe that every employee, regardless of background, ethnicity, preferences, or location, should feel they belong to one General Motors team.
Diversity Information:
General Motors is committed to being a workplace that is not only free of discrimination but one that genuinely fosters inclusion and belonging. We believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.
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