Cadillac City Sales Advisor

vor 2 Wochen

Hamburg, Hamburg, Deutschland General Motors Vollzeit
Job Title: Cadillac City Sales Advisor

This is an exciting opportunity to join our team as a Cadillac City Sales Advisor, where you will play a key role in guiding customers through their exploration journey of electric vehicles. As a representative of General Motors, you will be responsible for providing exceptional customer service, advising on Cadillac ownership, and converting customers into sales.

Key Responsibilities:
  • Provide prompt and knowledgeable advice to customers
  • Advise customers on all aspects of the Cadillac ownership cycle
  • Become the key point of contact for all questions related to the Cadillac ownership cycle
  • Develop a deep understanding of product features, sales, and service processes
  • Contact prospective buyers via all means of communication and provide the highest level of courtesy
  • Achieve sales and customer satisfaction goals in line with Cadillac's KPIs
  • Mentor, onboard, and coordinate junior levels, interns, and external promoter staff
  • Schedule and prepare customer deliveries in coordination with vehicle admin. team
  • Attend local events to increase brand awareness and grow sales
Requirements:
  • Exceptional people skills, including strong oral and written communication, empathy, and active listening ability
  • Driver's license (clean record)
  • 4-6 years of automotive, premium/luxury retail sales or hospitality experience
  • Willingness to work on weekends, flexibility is key
  • Passion for EVs, GM's/Cadillac's products
  • Fluent in German and English language skills
About General Motors

Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds, and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.

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