Senior Business Process Specialist
vor 3 Wochen
Company Overview
ZEISS is a globally recognized technology leader in the optics and optoelectronics sectors. Our organization is at the forefront of technological advancement, pushing the boundaries of optics and related fields.
ZEISS is dedicated to the development, production, and distribution of cutting-edge solutions for industrial measurement and quality assurance, microscopy in life sciences and materials research, as well as medical technology for diagnostics and treatment in ophthalmology and microsurgery. The ZEISS name is synonymous with the premier lithography optics utilized by the semiconductor industry for manufacturing components. Our diverse offerings include eyeglass lenses, camera lenses, and binoculars, with a strong global demand for our innovative products. ZEISS operates through four main segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets.
Opportunity Overview
The organization is embarking on a transformative journey to optimize business processes on a global scale, preparing the entire Group for future challenges. Currently, approximately 14,000 employees engage with existing SAP ERP systems, processing over 50 million transactions monthly.
ZEISS is focused on standardizing and streamlining various ERP systems across the Group as we transition from SAP R/3 to SAP S/4HANA. Our aim is to align closely with SAP standards and harmonize processes across all segments and regions where feasible, emphasizing Efficiency, Effectiveness, Speed, Flexibility, and Compliance.
This project presents both exciting opportunities and complex challenges. FIT4 is a crucial component in realizing the Company's strategic #agenda25.
Role Overview
ZEISS is in search of a dedicated and dynamic Senior Business Hub Expert to contribute to this pivotal phase for the organization. The selected candidate will be tasked with managing business requirements and designing necessary process modifications.
A deep understanding of end-to-end business processes and requirements within a SAP environment is essential. Exceptional conceptual, results-driven, and communication skills are necessary to navigate the complexities and rapid pace of the ZEISS Fit4 initiative.
Key Responsibilities
- Oversee (regional/segment-specific) business requirements, including business roles and data design, within the global SAP S/4HANA template, conducting local fit-gap analyses under the guidance of deputy/hub process owners.
- Facilitate the adaptation of end-to-end business processes, including process modeling, to align with FIT4 objectives of harmonization and standardization, collaborating with entity business experts on preparatory tasks such as data cleansing.
- Provide mentorship and direction to junior hub business experts in areas such as requirements analysis and business process modeling.
- Design and manage test cases, conducting comprehensive functional end-to-end testing within the SAP S/4HANA system.
- Actively engage in the roll-in of assigned projects within a region, primarily focusing on a specific segment, and if necessary, across various SBUs/segments as directed by the regional hub lead.
- Contribute to the development of training materials as organized by the training lead, and support end-user training as required.
Qualifications and Skills
- 4-6 years of relevant professional experience.
- Comprehensive understanding of at least one end-to-end business process (Lead-to-Cash, Procure-to-Pay, Engineer-to-Order/Idea-to-Market, Service-to-Customer, Plan-to-Produce, Inbound-to-Outbound, Record-to-Report, and specialized areas like Quality Management or Master Data Management).
- Proven experience in managing business requirements and designing business processes.
- Familiarity with SAP R/3 (and ideally SAP S/4HANA) as well as relevant third-party business systems.
- Relevant industry knowledge.
- Excellent conceptual, results-oriented, and communication skills.
Your ZEISS Recruiting Team:
Friederike Kirklar-Harms, Galina Elsenhans, Nadine Hobler
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