Customer Satisfaction Specialist
vor 2 Wochen
Exide Technologies GmbH is seeking a highly skilled Customer Satisfaction Specialist to join our team in Büdingen. As a key member of our quality assurance team, you will be responsible for ensuring customer satisfaction and resolving any issues that may arise.
Key Responsibilities:- Implement all preventive and corrective actions to meet customer requirements
- Lead cross-functional teams to address customer expectations and needs
- Prepare and participate in customer audits to ensure compliance with Exide's policies
- Analyze audit results and customer requests to identify areas for improvement
- Participate in internal audits and monitor KPIs related to customer satisfaction
- Knowledge of international quality standards, including ISO 9001 and ISO TS 16949
- Understanding of quality tools, such as SPC, 8D, and FMEA
- Excellent communication and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
Exide Technologies GmbH is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer satisfaction, we encourage you to apply for this exciting opportunity.
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Customer Satisfaction Specialist
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Frankfurt am Main, Hessen, Deutschland Exide Technologies GmbH VollzeitCustomer Satisfaction SpecialistExide Technologies GmbH is seeking a highly skilled Customer Satisfaction Specialist to join our team in Büdingen. As a key member of our Motion division, you will be responsible for ensuring customer satisfaction and resolving any issues that may arise.Key Responsibilities:Implement preventive and corrective actions to meet...
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