Customer Success Associate
vor 2 Wochen
About AnyDesk Software
We're a software technology company that's revolutionizing the way society functions through global connectivity. Our platform technology is designed to reinvent the internet.
Customer Success Intern/Working Student Role
We're seeking a highly motivated and detail-oriented individual to join our Customer Success Department as an Intern or Working Student. In this role, you'll assist the team with administrative tasks, such as ticket allocation and preparing email templates. Your collaboration with various teams will be essential to ensuring customer satisfaction and smooth operations.
You'll work in an international environment to achieve common goals and objectives. This is an excellent opportunity for someone who's passionate about delivering exceptional service to customers and is looking to start a career in customer success management.
Key Responsibilities:
- Support lower-tier customers in navigating their journey and addressing their basic needs
- Assist the team with administrative tasks, including ticket allocation and preparing email templates
- Provide virtual demonstrations to customers to clarify software features as needed
Requirements:
- Strong ability to listen attentively, apply logic and reason, follow through, and have a can-do attitude
- Excellent communication skills, both written and verbal
- Currently enrolled in a bachelor's or master's degree program in Business Administration, Communication, or a related field
- Proficient in MS Office
- Business-fluent communication skills in English are mandatory; DE, FR, ES, or IT are a plus
What We Offer:
- Centrally located office in Stuttgart
- Flexible working hours and a hybrid working model
- 30 vacation days/year in a full-time position
- Free drinks and weekly team lunch
- Personal and professional development opportunities
- An international team
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