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Customer Service Specialist

vor 2 Monaten


Duisburg, Nordrhein-Westfalen, Deutschland Maersk Vollzeit
Position Overview

A.P. Moller - Maersk is a leading integrated container logistics firm dedicated to enhancing and streamlining our clients' supply chains. As the foremost provider of shipping solutions, we operate across 130 nations and employ approximately 100,000 professionals.

Our Mission: With a straightforward end-to-end suite of products and digital services, we ensure seamless customer interactions and a superior delivery network. Maersk empowers its clients to engage in global trade and expand their businesses by facilitating the transportation of goods worldwide.

Role Description

We are seeking a dedicated Customer Experience Associate (m/w/d) to enhance our operations in Duisburg. In this role, you will:

  • Assist customers with inquiries and provide solutions to enhance their experience.
  • Collaborate with various teams to ensure a smooth flow of information.
  • Utilize digital tools to manage customer interactions effectively.
  • Contribute to the continuous improvement of customer service processes.

Your expertise will play a vital role in maintaining our commitment to excellence in customer service.