Customer Service Representative

vor 2 Monaten

Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit
Key Responsibilities of a Customer Service Representative at Nothelle Call Center Services GmbH

As a Customer Service Representative, you will play a pivotal role in providing top-notch support to our customers for all Samsung products. Your primary responsibility will be to deliver exceptional customer experiences by addressing their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries regarding technical support for Samsung products (smartphones, tablets, household appliances, etc.)
  • Diagnose and resolve technical issues, provide setup assistance for products, and ensure seamless customer satisfaction
  • Document customer information and support requests for efficient service delivery
  • Provide clear and accurate information about Samsung products and their functionality, enhancing customer understanding and loyalty
  • Collaborate with team members to develop customer-centric solutions and improve the overall customer experience
Requirements:
  • Strong communication skills in German
  • Team player with a collaborative spirit
  • Flexible schedule availability
Work Environment:
  • Engaging role in a global company with a dedicated team
  • Continuous training and development opportunities in technical customer support
  • Competitive compensation and benefits
  • Supportive environment for personal and professional growth
Key Performance Indicators:
  • First Call Resolution (FCR) rate
  • Customer Satisfaction (CSAT) score
  • Net Promoter Score (NPS)

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 3 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 3 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 3 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional technical support to our customers via various communication channels.Key Responsibilities:Provide technical assistance and...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional technical support to our customers via various communication channels.Key Responsibilities:Provide technical assistance and...

  • Customer Service Representative

    vor 4 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nothelle Call Center Services GmbH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and providing setup assistance.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our technical customer support team as a Customer Service Representative. As a key member of our team, you will play a crucial role in providing exceptional support to our customers regarding all Samsung products.Key ResponsibilitiesProvide professional and timely support...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our technical customer support team as a Customer Service Representative. As a key member of our team, you will play a crucial role in providing exceptional support to our customers regarding all Samsung products.Key ResponsibilitiesProvide professional and timely support...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our technical customer support team as a Customer Service Representative. As a key member of our team, you will play a crucial role in providing exceptional support to our customers regarding all Samsung products.Key ResponsibilitiesProvide timely and professional technical...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our technical customer support team as a Customer Service Representative. As a key member of our team, you will play a crucial role in providing exceptional support to our customers regarding all Samsung products.Key ResponsibilitiesProvide timely and professional technical...

  • Customer Service Representative with German

    vor 4 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Commerz Direktservice GmbH Vollzeit

    Join Our Team at Commerz Direktservice GmbHWe are a leading provider of customer service solutions, and we are looking for a highly motivated and skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues...

  • Customer Service Representative with German

    vor 4 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Commerz Direktservice GmbH Vollzeit

    Join Our Team at Commerz Direktservice GmbHWe are a leading provider of customer service solutions, and we are looking for a highly motivated and skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Bankpower GmbH Vollzeit

    Job Opportunity at Bankpower GmbHWe are seeking a highly skilled and customer-focused Call Center Agent to join our team at Bankpower GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Customer Interaction: Respond to customer...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Bankpower GmbH Vollzeit

    Job Opportunity at Bankpower GmbHWe are seeking a highly skilled and customer-focused Call Center Agent to join our team at Bankpower GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Customer Interaction: Respond to customer...

  • Customer Service Representative

    vor 4 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    Customer Support Role at Nothelle Call Center Services GmbHAs a key member of our team, you will play a vital role in delivering exceptional customer support for Samsung products. Your primary responsibility will be to provide technical assistance via various channels, ensuring that customer inquiries are handled efficiently and professionally.Key...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    Customer Support Role at Nothelle Call Center Services GmbHAs a key member of our team, you will play a vital role in delivering exceptional customer support for Samsung products. Your primary responsibility will be to provide technical assistance via various channels, ensuring that customer inquiries are handled efficiently and professionally.Key...

  • Customer Service Representative

    vor 3 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    Customer Support Role at Nothelle Call Center Services GmbHAs a key member of our team, you will play a vital role in providing exceptional support to our customers for all Samsung products. Your primary responsibility will be to deliver technical support via various channels, ensuring that customer inquiries are handled efficiently and professionally.Key...

  • Customer Service Representative

    vor 2 Monaten

    Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit

    Customer Support Role at Nothelle Call Center Services GmbHAs a key member of our team, you will play a vital role in providing exceptional support to our customers for all Samsung products. Your primary responsibility will be to deliver technical support via various channels, ensuring that customer inquiries are handled efficiently and professionally.Key...