Aktuelle Jobs im Zusammenhang mit Client Services Supervisor - Kronberg, Hessen - JLL
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Client Service Representative
Vor 5 Tagen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityDreaming of a career where you can make a real difference in people's lives? We're a leading financial services company dedicated to providing exceptional customer experiences.Title Client Service Representative - Technical Client ServicesDepartment Client ServicesLocation We're a global company with a presence in multiple locations,...
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Client Services Associate
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're proud to have been helping our clients build better financial futures for over 50 years. Our German Client Services department is part of a global Personal Investing and Advisory Client Services structure, providing first-line customer care and delivering a seamless experience to our customers and advisers.About Your...
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Client Services Associate
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're proud to have been helping our clients build better financial futures for over 50 years. Our German Client Services department is part of a global Personal Investing and Advisory Client Services structure, providing first-line customer care and delivering a seamless experience to our customers and advisers.About Your...
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Senior Client Services Specialist
vor 2 Wochen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityAt 360 FIL Fondsbank Germany, we're seeking a skilled professional to join our Client Services team as a Senior Client Services Specialist. This role is a key part of our global Personal Investing and Advisory Client Services structure, where you'll play a vital role in delivering a seamless customer experience.About your role:As a...
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Senior Client Services Specialist
vor 1 Woche
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityAt 360 FIL Fondsbank Germany, we're seeking a skilled professional to join our Client Services team as a Senior Client Services Specialist. This role is a key part of our global Personal Investing and Advisory Client Services structure, focusing on delivering exceptional customer experiences.About the RoleAs a Senior Client Services...
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Senior Client Service Specialist
vor 1 Woche
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the Opportunity We are seeking a highly skilled Senior Client Service Specialist to join our German Client Services department. The ideal candidate will have a strong background in finance and excellent communication skills. Key Responsibilities : Respond to complaints and enquiries from clients and advisors in a professional and timely...
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Associate - Client Services Specialist
vor 3 Wochen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're proud to have been helping our clients build better financial futures for over 50 years. Our German Client Services department is part of a global Personal Investing and Advisory Client Services structure, providing first-line customer care and delivering a seamless experience to our customers and advisers.About the...
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Associate - Client Services Specialist
vor 1 Monat
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading asset management company with over 50 years of experience helping our clients build better financial futures. Our global Personal Investing and Advisory Client Services structure is a key player in providing first-line customer care.About the RoleAs a Client Services Associate, you'll be responsible for...
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Associate - Client Services Specialist
vor 1 Monat
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading asset management company with over 50 years of experience helping our clients build better financial futures. Our global Personal Investing and Advisory Client Services structure is a key player in providing first-line customer care.About the RoleAs a Client Services Associate, you'll be responsible for...
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Associate - Client Services Specialist
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Associate - Client Services Specialist
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Associate - Client Services Specialist
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe take pride in assisting our clients in building stronger financial futures for over five decades. Our success is attributed to collaboration and global support.About the RoleThe German Client Services team is an integral part of the global Personal Investing and Advisory Client Services structure. Meeting escalating customer...
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Associate - Client Services Specialist
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe take pride in assisting our clients in building stronger financial futures for over five decades. Our success is attributed to collaboration and global support.About the RoleThe German Client Services team is an integral part of the global Personal Investing and Advisory Client Services structure. Meeting escalating customer...
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Associate - Technical Client Services Expert
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Associate - Technical Client Services Expert
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Client Services Associate
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Client Services Associate
vor 2 Monaten
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout 360 FIL Fondsbank GermanyWe're a leading provider of financial services, dedicated to helping our clients build better financial futures. Our team is passionate about delivering exceptional customer experiences and supporting each other in our mission.About the RoleAs a Client Services Associate, you will play a key role in providing first-line...
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Assistant Manager Technical Client Services
vor 3 Wochen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityWe are seeking a highly skilled Assistant Manager to join our Client Services team in Kronberg, Germany. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and advisors.About Your RoleAs Assistant Manager, you will be responsible for:Managing and resolving client...
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Assistant Manager Technical Client Services
vor 3 Wochen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityWe are seeking a highly skilled Assistant Manager to join our Client Services team in Kronberg, Germany. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and advisors.About Your RoleAs Assistant Manager, you will be responsible for:Managing and resolving client...
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Assistant Manager Technical Client Services
vor 4 Wochen
Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityWe are seeking a highly skilled Assistant Manager to join our Client Services team in Kronberg, Germany. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and advisors.About Your RoleAs Assistant Manager, you will be responsible for:Managing and resolving client...
Client Services Supervisor
vor 3 Monaten
Shape the Future with JLL
At JLL, we are dedicated to transforming the real estate landscape through innovative services, expert advice, and cutting-edge technology. Our commitment to excellence drives us to seek out the most talented individuals who are eager to cultivate meaningful careers and find their place within our organization. Whether you have extensive experience in commercial real estate, technical fields, or are looking to pivot your skills into a new sector, we invite you to explore opportunities with us as we pave the way for a brighter future.
Unified Team Approach
The selected candidate will represent the GBS Workplace Services on a local level and oversee all subcontractors involved in the Integrated Facilities Management (IFM) services.
Core Responsibilities
- Foster strong working relationships with all stakeholders involved.
- Maintain a safe and healthy work environment while ensuring adherence to company and client policies.
- Uphold a professional image of JLL to clients and visitors, consistently delivering exceptional customer service.
Stakeholder Engagement
- Regularly communicate with key stakeholders, including HR representatives and on-site client personnel, to review service delivery and planning.
- Serve as the primary contact for Facilities Soft Services at the client’s location.
- Actively engage with end users to meet and exceed client expectations.
Enhancing Human Experience
- Thrive in a dynamic, fast-paced environment.
- Demonstrate attention to detail to ensure timely and high-quality results.
- Create memorable experiences for clients and the internal JLL team while adhering to safety standards.
- Exhibit a proactive mindset, transforming challenges into opportunities and embracing innovative thinking.
- Serve as a role model with high standards, collaborating effectively and demonstrating accountability.
- Embrace new ideas and focus on continuous improvement to delight customers.
- Promote a culture of teamwork and inclusivity.
- Lead with empathy and positivity, fostering a supportive workplace atmosphere.
- Champion JLL's core values of ethics, teamwork, and excellence.
- Passionate about working with and for people.
Asset Oversight
- Assist in preparing for asset audits.
- Manage tagging of new assets and FADO preparation.
Vendor and Financial Management
- Ensure effective vendor management, delivering services on schedule and within budget while adhering to safety guidelines.
- Comply with client procurement guidelines and JLL best practices during vendor procurement processes.
- Evaluate vendor proposals for various services.
- Support the Facility Manager in sourcing related work.
- Prepare invoices, purchase orders, and accruals.
- Collaborate with Regional and Global Purchasing to implement sourcing strategies.
- Act as the primary contact for contract partners, ensuring regular follow-up on daily operations.
- Meet financial targets within the scope of responsibility.
- Provide standard reporting and management reports as required.
Health, Safety, and Environmental Management
- Support annual HS&E audits.
- Promote a zero-tolerance policy towards unsafe practices to achieve a zero-accident rate.
- Adhere to all HS&E requirements and policies.
Security Oversight
- Manage daily operations and conduct regular meetings with local security providers.
- Assist in annual audits.
Site Operations Coordination
- Support other regional/local GBS Workplace Services initiatives.
- Facilitate communication and support for local clients.
- Document processes for initiatives and standard operating procedures.
- Aid in the development and delivery of training for the operational team.
- Collaborate with counterparts in DACH and Europe to share ideas and approaches.
- Deliver services as outlined in the Master Agreement.
- Report on key performance metrics and strive to meet targets.
- Seek innovative solutions to enhance client service and reduce costs.
Note: We value diversity and encourage all qualified candidates to consider opportunities with us.
Privacy Commitment: JLL is committed to protecting your personal information. We ensure that all data collected during the recruitment process is handled securely and in accordance with our privacy policies.
