Customer Experience Specialist

vor 4 Wochen


Munich, Bayern, Deutschland Interhyp Gruppe Vollzeit
Customer Experience Praktikant

Wir suchen einen motivierten und engagierten Praktikanten, der sich für die Kundenorientierung und die Verbesserung der Kundenbewertungen begeistern kann.

Aufgaben und Verantwortlichkeiten
  • Analysieren Sie qualitatives und quantitatives Kundenfeedback und ermitteln Sie CX-Kennzahlen (wie NPS).
  • Übernehmen Sie die Aufbereitung von Feedbacks, Reportings und Analysen und die Erstellung von Präsentationen.
  • Beteiligen Sie sich an relevanten Meetings und bringen Sie Ihre eigenen Ideen ein.
Anforderungen
  • Idealerweise ein laufendes Studium, bevorzugt im Bereich Psychologie / Soziologie oder Kommunikations- bzw. Betriebswissenschaften.
  • Idealereweise erste Erfahrungen im Bereich Customer Experience Management.
  • Selbstständige, strukturierte sowie zuverlässige Arbeitsweise und Spaß an bereichsübergreifender Kommunikation und Teamarbeit.
  • Sicheren Umgang mit den gängigen MS-Office-Programmen, insbesondere Excel und PowerPoint.
  • Sehr gute Englisch- und Deutschkenntnisse in Wort und Schrift.
Benefits
  • Gehalt: Als Werkstudent (m/w/d) erhältst du einen attraktiven Stundenlohn, abhängig von deiner bisherigen Erfahrung und den Fähigkeiten, die du bereits mitbringst. Als Praktikant (m/w/d) erhältst du eine fixe Vergütung von 2.151 € pro Monat.
  • Gehalts-Plus: Du profitierst von unserer Pluxee Benefit Card (40 € Guthaben / Monat), Corporate Benefits zum vergünstigten Einkaufen in zahlreichen Shops sowie vergünstigten Sportmitgliedschaften.
  • Flexibilität: Freue dich auf ein hybrides Arbeitsmodell und flexible Arbeitszeiten. So kannst du dein berufliches und privates Leben optimal gestalten. Zudem wirst du mit Laptop und Zubehör ausgestattet, damit du auch von zu Hause gut arbeiten kannst.
  • Mobilität: Mit einem Zuschuss zum Deutschlandticket stellen wir sicher, dass du bequem und umweltbewusst zur Arbeit kommst.
  • Familienfreundlich: Im Krankheitsfall eines Kindes gibt's bei uns pro Kind fünf zusätzliche Tage Freistellung pro Jahr bei voller Lohnfortzahlung.
  • Kultur und Kuchen: Unsere einzigartige Unternehmenskultur, gepaart mit regelmäßigen Firmen- und Teamevents sowie der beliebten wöchentlichen Kuchen-Tradition, schaffen ein inspirierendes Umfeld für Zusammenarbeit und Netzwerken.

Wir freuen uns auf deine Bewerbung



  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and build long-term...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and build long-term...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer support and service to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer support and service to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your mission will be to consult with customers, provide top-notch assistance, and communicate...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your mission will be to consult with customers, provide top-notch assistance, and communicate...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    Job Title: Customer Care SpecialistAs a key member of our Customer eXperience Group, you will play a vital role in servicing and supporting our customers and partners with high-quality results, building on already strong relationships. You will be responsible for ensuring our customers get the most out of our software, providing solution-oriented advice to...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    Job Title: Customer Care SpecialistAs a key member of our Customer eXperience Group, you will play a vital role in servicing and supporting our customers and partners with high-quality results, building on already strong relationships. You will be responsible for ensuring our customers get the most out of our software, providing solution-oriented advice to...