Aktuelle Jobs im Zusammenhang mit Head of Operations Logistics Germany - Hamburg, Hamburg - Just Eat Takeaway
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Head of Operations Logistics Germany
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Head of Operations Logistics Germany
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vor 3 Wochen
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Head of Operations Logistics Germany
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Head of Operations Logistics Germany
vor 2 Monaten
This is a challenging yet rewarding opportunity for an exceptional leader to join our Logistics Management Team as the Head of Operations Logistics Germany. As a key member of the team, you will be responsible for developing and championing the strategy for our German market, mobilizing resources to execute the strategy, and ensuring the delivery service is operated compliantly and with a high regard for the safety of all stakeholders involved.
The successful candidate will have extensive experience within an Operations/Strategic Consultant role, with a strong track record of delivering and achieving challenging KPIs. They will be a strategic thinker with excellent communication and stakeholder management skills, able to lead, manage, and develop a highly engaged and talented team of direct and indirect reports.
Key ResponsibilitiesStrategy and Operations:
- Develop and champion the strategy for our German market, working closely with the operations management team to mobilize resources and execute the strategy.
- Identify and deliver growth initiatives, such as geographic expansion, restaurant delivery area optimization, and service time extensions.
- Be accountable for the quality of delivery service and associated KPIs that impact couriers, customers, and restaurants.
- Use quantitative and qualitative data to build strategies and inform decision-making.
- Ensure the delivery service is operated compliantly and with a high regard for the safety of all stakeholders involved.
- Lead operational efforts with potential 3rd party logistics providers.
- Identify, assess, and prepare for potential changes in the regulatory environment impacting the business.
Cross-Functional Efforts and Key Stakeholders Management:
- Partner with the Logistics Country Director to establish the team's strategic objectives and contribute to thought leadership within the global organization.
- Develop strategic direction and objectives by working closely with cross-functional team members, obtaining their expert advice, thoroughly challenging prevailing thought, and influencing key decision-makers in the organization.
- Collaborate with the finance team to jointly manage profit and loss (P&L) outcomes, improve unit economics, achieve profitability targets, and oversee forecasting and budget management with a focus on optimization.
- Facilitate communication of product and process needs to HQ, working collaboratively with product and engineering teams to address them effectively.
- Work with Central Operations and other countries' Heads of Operations to develop and share best practices.
- Support local regulatory concerns and local politics in partnership with our Policy, Legal, and Communications teams.
Talent Management:
- Lead, manage, and develop a highly engaged and talented team of direct and indirect reports.
- Champion our company culture and employee brand.
The ideal candidate will have:
- Extensive experience within an Operations/Strategic Consultant role.
- High strategic acumen; logical and quick thinking, with a first-rate attention to detail.
- Very strong numerical and analytical ability.
- Excellent communication and stakeholder management skills.
- Proven track record of delivering and achieving challenging KPIs.
- Resilience; proven ability to work under pressure, tight deadlines, and adapt to unforeseen circumstances.
- Self-motivation in a dynamic, ever-changing environment.
- Demonstrated ability to lead, mentor, and empower diverse teams, attracting top talent.
- Demonstrable experience identifying, initiating, and executing highly successful strategic and/or operational initiatives.
- Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted business.
- Willingness to travel on a regular basis to Berlin and occasionally spend time with local teams across the country.
- Experience in social relations with authorities, regulators, unions, and lobbying topics is a plus.
- Fluency in German and English.
