Customer Service Representative International

vor 3 Wochen

Stuttgart, Baden-Württemberg, Deutschland accobrands Vollzeit
About Us

ACCO Brands is a leading provider of innovative solutions and strong brands that shape the transformation of the working world. We are passionate about creating and selling products that make people feel good at work, at home, and at school.

Job Summary

We are seeking a highly motivated and experienced Customer Service Representative International to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our international customers.

Key Responsibilities
  • Provide timely and effective support to international customers via phone, email, and chat
  • Respond to customer inquiries, resolve issues, and escalate complex problems to senior team members
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • 3+ years of experience in a customer-facing role, preferably in an international environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Proficiency in English and additional language skills a plus
  • Strong analytical and technical skills, with ability to learn new systems and processes quickly
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a global company that values innovation and customer satisfaction

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.

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